Retail Store Associate

Wild Fork Foods; Wylie (TX); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Retirement Plan

Culinary Training

Monthly Bonus Potential

Vacation Time and Paid Holidays

Job summary

Wild Fork Foods in Wylie, Texas, is seeking a Retail Store Associate to enhance the customer experience. You will become a culinary expert, helping customers select products while ensuring store freshness and cleanliness.

The role requires one year of customer service experience and enthusiasm for food. Benefits include medical insurance, culinary training, and bonus opportunities.

Qualifications

• One year of customer service experience in retail, hospitality, or restaurant required.
• Ability to communicate effectively with a wide range of people.
• Strong cognitive skills for problem analysis.

Responsibilities

• Deliver a memorable guest experience as a Wild Fork Team Member.
• Provide culinary expertise and assist customers through checkout.
• Manage inventory and stock duties, including processing e-commerce orders.

Skills

Customer service experience

Verbal communication skills

Passion for food

Organizational skills

Multitasking skills

Education

High school degree or GED preferred

Job description

Retail Store Associate

As a Wild Fork Team Member, your focus is to deliver a memorable experience to all of our guests. You will be trained to be a personal chef and friendly butcher, providing the highest level of product knowledge and recommending customers’ favorite dishes or proteins. In addition, you will be responsible for ensuring proper inventory control to maximize product freshness and availability, replenishing low‑stock items, picking and packing online orders, and delivering a friendly checkout experience.

If you are looking for a career‑growth opportunity and you LOVE TO COOK & LOVE TO EAT, we would love to connect with you!

Our Values: Determination, Simplicity, Availability, Humility, Sincerity, Discipline, Ownership

Essential Tasks and Responsibilities

• Be a Brand Ambassador – enthusiastic and passionate about our quality products, educate the consumer on what WFF stands for
• Become a product and culinary expert by giving total effort during our training classes to provide great recipes and tips on how to cook our protein
• Provide a butcher‑friendly shopping experience by personalizing every step of the way
• Assist customers during the checkout process and deliver an experience to remember
• Perform stocking duties such as lifting up to 50lb, rotating products, ordering, dusting, and cleaning the store
• Oversee daily price changes and manage the cash register as required
• Process customer e‑commerce orders and oversee timely product hand‑out for deliveries
• Must be able to work in an extremely cold environment – pulling racks, processing shipments, and performing monthly inventory in our walk‑in freezer
• Perform other related duties

Physical Demands and Work Environment

• Physically able to exert up to 50 pounds of force
• Occasional exposure to extreme temperatures – walk‑in freezers
• Stand/walk for up to 8‑10 hours
• Frequent movement within the store to access various departments, areas, and products

Benefits & Perks

• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan
• Culinary Training
• Tenure Program
• Higher Education Programs
• Vacation Time, Paid Holiday & Birthday PTO
• Monthly Bonus Potential
• WF Unlimited – Free Shipping
• Chew On This – One giveaway product a month
• Wild Chef – Allowance per month to shop in our store

Qualifications

• High school degree or GED preferred, not required
• One year of customer service experience in retail, hospitality, or restaurant is required
• Excellent verbal communication skills, with the ability to communicate effectively with a wide range of people, by showing interest and carefully listening to their needs
• Work with integrity as a TEAM toward a shared vision
• Be determined and deliver superior results with a sense of urgency, time management, and prioritization
• Treat it like you own it – take ownership and responsibility to be successful
• Act with respect and value other opinions
• Strong cognitive skills, including problem analyzing
• Enthusiasm and passion for food and customer service preferred
• Excellent organizational and multitasking skills
• Show dependability and commitment
• Fundamental math functions such as addition, subtraction, multiplication, and division
• Ability to meet seasonal peaks, workloads, and deadlines
• The availability to work a flex schedule, working various hours and shifts, including early mornings, evenings and, weekends/holidays required

Due to the nature and job duties of this role, employment‑based immigration sponsorship is not available for this role.

EOE, including disability/vets.