Retail Store Associate

Wild Fork Foods; Irving (TX); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401k Retirement Plan

Culinary Training

Paid Vacation Time and Holidays

Monthly Bonus Potential

Job summary

Wild Fork Foods in Irving, Texas, is seeking a Retail Store Associate to engage with customers and deliver exceptional service. You will receive training as a personal chef and butcher, helping customers with their culinary queries.

In this role, you'll manage inventory, ensure freshness, and assist customers through the check-out process. Ideal candidates will have prior customer service experience and a passion for food.

Qualifications

• One year of customer service experience in retail or hospitality is required.
• Ability to communicate effectively and listen to customer needs.
• Willingness to work flexible hours, including weekends and holidays.

Responsibilities

• Deliver a memorable shopping experience to customers.
• Assist in check-out processing and customer inquiries.
• Perform stocking duties and maintain product freshness.

Skills

Customer service experience

Excellent verbal communication

Organizational skills

Problem analysis

Culinary enthusiasm

Education

High school degree or GED preferred

Job description

Retail Store Associate

As a Wild Fork Team Member, your focus is to deliver a memorable experience to all of our guests. You will be trained to be a personal chef and friendly butcher to have the highest level of product knowledge to provide customers with recommendations on their favorite dish or protein. In addition, you will be responsible for ensuring proper inventory control to maximize product freshness and availability, replenish low stock items, pick and pack online orders, and deliver a friendly check‑out experience.

If you are someone looking for a career growth opportunity and you LOVE TO COOK & LOVE TO EAT, we would love to connect with you!

Our Values: Determination, Simplicity, Availability, Humility, Sincerity, Discipline, Ownership

Essential Tasks and Responsibilities

• Be a Brand Ambassador – enthusiastic and passionate about our quality products, educate the consumer on what WFF stands for
• Become a product and culinary expert by giving total effort during our training classes to provide great recipes and tips on how to cook our protein
• Provide a butcher friendly shopping experience by personalizing every step of the way
• Assist customers during the check‑out process and deliver an experience to remember
• Perform stocking duties such as lifting up to 50lb, rotating products, ordering, dusting, and cleaning store
• Oversee daily price changes and manage cash register as required
• Process customer e-commerce orders and oversee timely product hand out for deliveries
• Must be able to work in an extremely cold environment—pulling racks, processing shipment, and performing monthly inventory in our walk‑in freezer
• Perform other related duties

Physical Demands and Work Environment

• Physically able to exert up to 50 pounds of force
• Occasional exposure to extreme temperatures – walk‑in freezers
• Stand/walk for up to 8–10 hours
• Frequent movement within the store to access various departments, areas, and products

Benefits & Perks

• Medical, Dental & Vision Insurance
• 401k Retirement Plan
• Culinary Training
• Tenure Program
• Higher Education Programs
• Vacation Time, Paid Holiday & Birthday PTO
• Monthly Bonus Potential
• WF Unlimited – Free Shipping
• Chew On This – One giveaway product a month
• Wild Chef – Allowance per month to shop in our store

Qualifications

• High school degree or GED preferred, not required
• One year of customer service experience in retail, hospitality, or restaurant is required
• Excellent verbal communication skills, with the ability to communicate effectively with a wide range of people, by showing interest and carefully listening to their needs
• Work with integrity as a TEAM toward a shared vision
• Be determined and deliver superior results with a sense of urgency, time management, and prioritization
• Treat it like you own it – take ownership and responsibility to be successful
• Acts with respect and values other opinions
• Strong cognitive skills, including problem analysis
• Enthusiasm and passion for food and customer service preferred
• Excellent organizational and multitasking skills
• Show dependability and commitment
• Fundamental math functions such as addition, subtraction, multiplication, and division
• Ability to meet seasonal peaks, workloads, and deadlines
• The availability to work a flex schedule, working various hours and shifts, including early mornings, evenings and, weekends/holidays required

Due to the nature and job duties of this role, employment-based immigration sponsorship is not available for this role.

EOE, including disability/vets.