Retail Store Associate

Wild Fork Foods; Buffalo Grove (IL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Retirement Plan

Culinary Training

Vacation Time, Paid Holiday & Birthday PTO

Monthly Bonus Potential

Job summary

Wild Fork Foods in Buffalo Grove is seeking a Retail Store Associate to provide an exceptional shopping experience to customers. Responsibilities include assisting during the check-out process, handling inventory, and ensuring product freshness.

The ideal candidate should have customer service experience, excellent communication skills, and the ability to work in a fast-paced environment. Benefits include medical insurance, vacation time, and culinary training.

Qualifications

• One year of customer service experience in retail, hospitality, or restaurant is required.
• Excellent verbal communication skills.
• Strong cognitive skills, including problem analysis.

Responsibilities

• Become a product and culinary expert by completing training.
• Assist customers during the check-out process.
• Perform stocking duties such as lifting and rotating products.

Skills

Customer service experience

Verbal communication

Teamwork

Problem analysis

Organizational skills

Multitasking

Education

High school degree or GED

Job description

Retail Store Associate

As a Wild Fork Team Member, your focus is to deliver a memorable experience to all of our guests. You will be trained to be a personal chef and friendly butcher, gaining the highest level of product knowledge to provide customers with recommendations on their favorite dish or protein. Additionally, you will be responsible for ensuring proper inventory control to maximize product freshness and availability, replenishing low stock items, picking and packing online orders, and delivering a friendly check‑out experience.

If you are someone looking for a career growth opportunity and you LOVE TO COOK & LOVE TO EAT, we would love to connect with you!

Our Values: Determination, Simplicity, Availability, Humility, Sincerity, Discipline, Ownership.

Essential Tasks and Responsibilities

• Be a Brand Ambassador – enthusiastic and passionate about our quality products, educating the consumer on what WFF stands for
• Become a product and culinary expert by giving total effort during our training classes to provide great recipes and tips on how to cook our protein
• Provide a butcher-friendly shopping experience by personalizing every step of the way
• Assist customers during the check‑out process and deliver an experience to remember
• Perform stocking duties such as lifting up to 50lb, rotating products, ordering, dusting, and cleaning the store
• Oversee daily price changes and manage the cash register as required
• Process customer e‑commerce orders and oversee timely product hand‑out for deliveries
• Must be able to work in an extremely cold environment – pulling racks, processing shipments, and performing monthly inventory in our walk‑in freezer
• Perform other related duties

Physical Demands and Work Environment

• Physically able to exert up to 50 pounds of force
• Occasional exposure to extreme temperatures – walk-in freezers
• Stand/walk for up to 8–10 hours
• Frequent movement within the store to access various departments, areas, and products

Benefits & Perks

• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan
• Culinary Training
• Tenure Program
• Higher Education Programs
• Vacation Time, Paid Holiday & Birthday PTO
• Monthly Bonus Potential
• WF Unlimited – Free Shipping
• Chew On This – One giveaway product a month
• Wild Chef – Allowance per month to shop in our store

Qualifications

• High school degree or GED preferred, not required
• One year of customer service experience in retail, hospitality, or restaurant is required
• Excellent verbal communication skills, with the ability to communicate effectively with a wide range of people, by showing interest and carefully listening to their needs
• Work with integrity as a TEAM toward a shared vision
• Be determined and deliver superior results with a sense of urgency, time management, and prioritization
• Treat it like you own it – Take ownership and responsibility to be successful
• Act with respect and value other opinions
• Strong cognitive skills, including problem analysis
• Enthusiasm and passion for food and customer service preferred
• Excellent organizational and multitasking skills
• Show dependability and commitmentFundamental math functions such as addition, subtraction, multiplication, and division
• Ability to meet seasonal peaks, workloads, and deadlines
• The availability to work a flexible schedule, working various hours and shifts, including early mornings, evenings and weekends/holidays required

Due to the nature and job duties of this role, employment-based immigration sponsorship is not available for this role.

EOE, including disability/vets.