Retail Store Associate

JBS USA; Plano (TX); On-site; Full time

Job summary

A leading company in the food industry is seeking a Wild Fork Team Member in Plano, Texas. This full-time position involves delivering exceptional customer service, managing inventory, and providing culinary expertise. Ideal candidates will have a passion for cooking and customer interaction. Competitive starting wage and benefits included.

Benefits

Free Product

Birthday PTO

Health Benefits

401k

Culinary Training

Higher Education Programs

Vacation Time

Paid Holidays

Monthly Bonus Potential

Store Shopping Allowances

Qualifications

• At least one year of customer service experience in retail, hospitality, or restaurant.
• Ability to handle seasonal peaks, workloads, and deadlines.

Responsibilities

• Deliver memorable service and educate customers about products.
• Manage daily price changes and operate the cash register.
• Process e-commerce orders and oversee timely delivery pickups.

Skills

Customer Service

Time Management

Multitasking

Dependability

Education

High School Diploma or GED

Job description

As a Wild Fork Team Member, your focus is to deliver a memorable experience to all of our guests. You will be trained to be a personal chef and friendly butcher, gaining the highest level of product knowledge to recommend dishes or proteins to customers. Additionally, you will ensure proper inventory control to maximize product freshness and availability, replenish low stock items, pick and pack online orders, and provide a friendly check-out experience.

If you are seeking a career growth opportunity and LOVE TO COOK & LOVE TO EAT, we would love to connect with you!

Position Details

• Type: Full-time
• Starting Wage: $16.00 per hour + Bonus Potential
• Benefits: Free Product, Birthday PTO, Health Benefits
• Schedule: 8 Hours Rotating Shifts | Morning, Evenings & Weekends

Essential Tasks and Responsibilities

• Be a Brand Ambassador – enthusiastic and passionate about our quality products, educate customers about what WFF stands for
• Become a product and culinary expert through our training classes, providing recipes and cooking tips
• Create a personalized, butcher-friendly shopping experience
• Assist customers during checkout and deliver memorable service
• Perform stocking duties, including lifting up to 50lb, product rotation, ordering, dusting, and cleaning
• Manage daily price changes and operate the cash register as needed
• Process customer e-commerce orders and oversee timely delivery pickups
• Work in cold environments, such as walk-in freezers, during shipments and inventory counts
• Perform other related duties as assigned

Physical Demands and Work Environment

• Ability to exert up to 50 pounds of force
• Occasional exposure to extreme temperatures (walk-in freezers)
• Stand/walk for up to 8-10 hours
• Move within the store to access various areas and products
• Benefits include 401k, culinary training, higher education programs, vacation time, paid holidays, monthly bonus potential, free shipping, product giveaways, and store shopping allowances

Qualifications

• High school diploma or GED preferred but not required
• At least one year of customer service experience in retail, hospitality, or restaurant
• Work with integrity as part of a team towards shared goals
• Be determined, with a sense of urgency, good time management, and prioritization skills
• Take ownership and responsibility for your success
• Respect others' opinions and act professionally
• Excellent organizational and multitasking skills
• Dependability and commitment
• Basic math skills (addition, subtraction, multiplication, division)
• Ability to handle seasonal peaks, workloads, and deadlines
• Flexibility to work various hours, including early mornings, evenings, weekends, and holidays