Retail Store Associate

IKEA; Phoenix (AZ); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Generous paid time off

WiselyPay – early wage access

Paid parental leave

KinderCare tuition discount

Retirement plans

Co-worker discount

Job summary

IKEA in Phoenix is seeking a full-time team member to assist customers, stock and merchandise areas, and share product knowledge to drive a positive shopping experience. You will help with furniture assembly, IKEA Food items, and ensure accurate receiving and smooth sales transactions.

Join a diverse, inclusive team that values growth, contribution, and a better everyday life for the many. Benefits include PTO, parental leave, and co-worker discounts.

Qualifications

• Customer service experience preferred.
• Willingness to learn product features and benefits.
• Team player who contributes to a positive store environment.

Responsibilities

• Actively approach customers requiring additional help, identify needs and advise on solutions.
• Keep area clean, tidy, priced and stocked; uphold IKEA merchandising standards.
• Convey passion about IKEA products and learn features to help customers make informed choices.
• Build furniture as needed for In Shape As New, new products, calendar and remodels.
• Prepare, produce, and maintain IKEA Food menu items; follow safety guidelines.
• Receive inbound goods and ensure inventory accuracy at receiving.
• Flow product to final selling location.
• Process sales transactions accurately and efficiently.
• Provide customers with a simple Full Serve Hand Out experience.
• Provide the customer with a smooth returns and exchanges experience.

Skills

Customer service

Sales ability

Merchandising

Job description

"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

What you'll be doing day to day

• Actively approach customers requiring additional help, identify their needs and advise them on the best solutions for their homes.
• Keep area of responsibility clean, tidy, priced and fully stocked. Ensures that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience.
• Convey passion about IKEA products and actively learn about their features and benefits, sharing this knowledge with customers to help them make informed choices, resulting in a better overall shopping experience.
• Build furniture as needed for In Shape As New, introduction of new products, commercial calendar implementation and remodels.
• Prepare, produce, and maintain IKEA Food menu items; serve all IKEA Food menu items; follow procedures and guidelines for safe food handling, cleanliness and sanitation, and workplace safety.
• Receive inbound goods and ensure inventory accuracy at the point of receiving.
• Flow product to final selling location.
• Process sales transactions accurately and efficiently.
• Provide customers with a simple and efficient Full Serve Hand Out experience.
• Provide the customer with a simple and smooth returns and exchange experience.

Together as a team

We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!

JOB TYPE: Full time Permanent role.
BENEFITS ELIGIBLE: Yes
HOURS: 34-40 hours

The pay range for this role is: $18.50-$26.14

At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

• Generous paid time off, holiday and sick time
• WiselyPay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment

Thank you for your interest in applying for this role. The successful candidate may be required to complete a background check and a drug test as a condition of employment for this role.

The starting rate/ salary for this position ranges from 18.5 USD to 26.14 USD and will be based on relevant work experience.