Retail Store Associate

The Sherwin-Williams Company; Mount Vernon (OH, IL); On-site; USD 60,000 - 80,000; Part time

Job summary

An established industry player is seeking dedicated store associates to ensure exceptional customer service in a retail environment. This part-time role involves engaging with customers, understanding their needs, and providing tailored solutions with a focus on sales goals. Responsibilities include processing transactions, maintaining product displays, and ensuring a clean and organized store. If you thrive in a fast-paced environment and enjoy helping customers, this position offers a great opportunity to contribute to the success of a well-known brand.

Qualifications

• Erfahrung im Kundenservice und Verkauf ist von Vorteil.
• Kenntnisse über Produkte und Dienstleistungen sind erforderlich.

Responsibilities

• Hochwertigen Kundenservice durch exzellenten Verkaufsservice sicherstellen.
• Kunden bei der Auswahl geeigneter Produkte unterstützen.

Skills

Kundenservice

Verkauf

Produktkenntnis

Kommunikation

Education

High School Diploma

Job description

This position is essential to the success of our retail stores. Store associates work closely with wholesale and retail customers to determine their needs, answer questions about Sherwin-Williams products, and recommend suitable solutions. They are also expected to promptly resolve customer concerns, ensure maximum client satisfaction, stay updated on product features, and maintain the high quality and visual standards of the products and store. The role involves achieving excellent customer service and consistently meeting the store's sales goals.

The individual selected for this role will be expected to work at Store #701477, located at: 855 Coshocton Ave., Mt. Vernon, OH 43050.

This is a part-time position with a hiring rate of $13.75/hr.

Job duties include contact with customers, which may involve minors; access to cash and other payment methods, electronic equipment, personal information, store merchandise, and other items of value. Access may be supervised or unsupervised. The Company conducts criminal history reviews to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

1. Ensure high levels of customer satisfaction through excellent sales service.
2. Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
3. Build productive trust relationships with wholesale and retail customers.
4. Process sales transactions accurately and according to policies and procedures.
5. Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
6. Maintain precise work order files and formulas.
7. Pull appropriate products from the sales floor or warehouse.
8. Tint and mix products as needed to customer specifications.
9. Stock shelves and set up displays.
10. Clean store equipment.
11. Load and unload delivery trucks.
12. Assist in making deliveries, as needed.
13. Maintain in-stock and presentable conditions in assigned areas.
14. Remain knowledgeable about products offered and discuss available options.
15. Comply with inventory control procedures.
16. Suggest ways to improve sales.