Retail Store Associate

Fitz's Fish Ponds; Colts Neck Township (NJ); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

401k and company match

Dental Insurance

Medical Insurance

Vision Insurance

Employee company discount

Full Comprehensive Benefits and PTO

High-growth and promotion opportunity

Job summary

Fitz's Fish Ponds in Colts Neck Township, NJ, is seeking a friendly Retail Store Associate who will engage with customers, assist with in-store purchases, and provide product information. You will manage cash register operations, maintain aquariums, help with inventory, restock shelves, and support outdoor tasks as needed.

Weekend availability and a high school diploma are required; familiarity with ponds or aquariums is a plus.

Qualifications

• 1–3 years of retail or customer-service experience.
• Physical ability to lift up to 40 pounds and stand/walk for long periods.
• Strong communication and interpersonal skills.
• Ability to work in a high-volume, fast-paced setting.
• High School Diploma or GED required.
• Must be available for varied weekly shifts, including weekends and holidays.
• Familiarity with ponds, aquariums, or aquatic plants is a plus.

Responsibilities

• Provide exceptional customer service to promote products and build brand relationships.
• Assist multiple customers, multitask, and handle projects.
• Support inventory management, fill orders, recalls, and replenishment.
• Plan and prioritize tasks to meet customer and business needs.
• Handle cash register responsibly.
• Clean and maintain koi, plants, and store tanks during shifts.
• Keep outdoor area well-maintained; perform leaf blowing, weeding, and planting.
• Restock and tidy shelves; communicate restock needs to management.
• Refer customers to other departments when appropriate.
• Perform other duties as needed.

Skills

Customer service

Cash handling

Communication

Multi-tasking

Teamwork

Education

High School Diploma or GED

Tools

Cash register

POS system

Job description

Company Overview

Fitz's Fish Ponds is a distinguished company known for designing, constructing, and maintaining outstanding ponds, waterfalls, and other water features. We believe that each water feature should be unique and welcome creative concepts. Our teams are made up of talented and creative individuals, and as our company expands, we are constantly seeking to welcome more members to our team!

Position Summary

As a Retail Store Associate, you will interact directly with clients and customers every day, helping them with in-store purchases, providing product information, managing cash register operations, maintaining aquariums, and performing outdoor tasks. You will consistently be client-facing, ensuring that you deliver exceptional customer service to all visitors.

Responsibilities

• Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships
• Service multiple customers at a time, multi-task and/or handle projects simultaneously
• Support all areas of operational excellence, including managing inventory, including filling orders, recalls, recovery, replenishment, etc.
• Plan and prioritize tasks and responsibilities to meet the needs of the customer and business
• Handle the cash register responsibly with care for all purchases and orders
• Responsible for cleaning and upkeep of the koi, plant, and store tanks during your shift
• Keep the outdoor area well-maintained as necessary, which includes activities such as leaf blowing, weeding, and planting
• Restock and tidy shelves while conducting inventory checks upon both arrival and departure during your shift - advising management of any needed restock or concerns with inventory.
• Recognize the appropriate moments to refer a customer to another department within the organization, such as Construction or Service, while ensuring that all relevant information is collected
• Perform any other duties and responsibilities as needed.

Qualifications

• 1-3 years of experience of retail sales, cashier or customer-focused knowledge
• Physical requirement involving the exertion of force up to 40 pounds, including standing, lifting, and walking flights of stairs
• Consistently demonstrating strong communication and interpersonal skills
• Ability to carry out job responsibilities in a high-volume, fast-paced setting
• High School Diploma, GED or equivalent - Required
• Available for varied weekly shifts including weekends, holidays, peak seasons, open and closings as needed - Required
• Familiarity with ponds, aquariums, aquatic plants or fish - a plus!

Salary

$17 - $21/hour

Benefits

• 401k and company match
• Dental Insurance
• Medical Insurance
• Vision Insurance
• Employee company discount
• Full Comprehensive Benefits and PTO Package
• High-growth and promotion opportunities!