Retail Store Associate

IKEA; City of Syracuse (NY); On-site; USD 26,000 - 36,000; Part time

Benefits offered by this job

Generous paid time off

Holiday and sick time

WiselyPay – earned wages early

Parental leave

Co-worker discount

Job summary

IKEA in Syracuse, NY seeks a Retail Store Associate to float across departments, assisting customers and ensuring a positive shopping experience. You will stock and price areas, learn product benefits, and help with in-store displays and food service as needed.

The role is permanent, part-time (12–20 hours/week) with shifts across weekdays, weeknights, and weekends. Pay ranges from $18.50 to $26.14 per hour, with comprehensive benefits for eligible coworkers.

Qualifications

• 2-3 years of previous retail sales, customer service, food service, or warehouse experience.
• Experience working in a team-oriented environment.
• Knowledge of home furnishings and interior design trends.
• Ability to stand and walk for extended periods.
• Ability to bend, reach, push, pull, and lift merchandise.
• May be required to lift up to 50lbs, depending on department needs.

Responsibilities

• Actively approach customers requiring additional help, identify their needs and advise them on the best solutions for their homes.
• Keep area of responsibility clean, tidy, priced and fully stocked. Ensures that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience.
• Convey passion about IKEA products and actively learn about their features and benefits, sharing this knowledge with customers to help them make informed choices, resulting in a better overall shopping experience.
• Build furniture as needed for In Shape As New, introduction of new products, commercial calendar implementation and remodels.
• Prepare, produce, and maintain IKEA Food menu items; serve all IKEA Food menu items; follow procedures and guidelines for safe food handling, cleanliness and sanitation, and workplace safety.
• Receive inbound goods and ensure inventory accuracy at the point of receiving.
• Flow product to final selling location.
• Process sales transactions accurately and efficiently.
• Provide customers with a simple and efficient Full Serve Hand Out experience.
• Provide the customer with a simple and smooth returns and exchange experience.

Skills

Retail experience

Teamwork

Customer service

Knowledge of home furnishings/trends

Stamina

Lifting up to 50lbs

Job description

Why we will love you

You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself!

What you'll be doing day to day

As a Retail Store Associate at IKEA, floating between various departments, contributing to a successful shopping experience, you will:

• Actively approach customers requiring additional help, identify their needs and advise them on the best solutions for their homes.
• Keep area of responsibility clean, tidy, priced and fully stocked. Ensures that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience.
• Convey passion about IKEA products and actively learn about their features and benefits, sharing this knowledge with customers to help them make informed choices, resulting in a better overall shopping experience.
• Build furniture as needed for In Shape As New, introduction of new products, commercial calendar implementation and remodels.
• Prepare, produce, and maintain IKEA Food menu items; serve all IKEA Food menu items; follow procedures and guidelines for safe food handling, cleanliness and sanitation, and workplace safety.
• Receive inbound goods and ensure inventory accuracy at the point of receiving.
• Flow product to final selling location.
• Process sales transactions accurately and efficiently.
• Provide customers with a simple and efficient Full Serve Hand Out experience.
• Provide the customer with a simple and smooth returns and exchange experience.

Together as a team

Where others see home furnishing products, we see smart solutions to create a better everyday life. With a great deal of passion, imagination and brainstorming we turn colours, textiles and furniture into inspiring environments that excite, engage and convince IKEA visitors that they can do it too!

JOB TYPE – Permanent, Part-time

BENEFITS ELIGIBLE?: Yes

HOURS – 12-20 hours per week. Must have working availability some weekdays and weeknights, and must have complete open working availability on Saturdays to Sundays between the hours of 7:00AM to 10:00PM

The hourly pay rate range for this role is $18.50-$26.14

At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

• Generous paid time off, holiday and sick time
• WiselyPay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rxplans (Must work minimum of 20 hours per week)
• A fun and inclusive work environment!

** Thank you for your interest in applying for this role. Please be aware that this is a Sensitive Position. The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role.

Qualifications

• -2-3 years of previous retail sales, customer service, food service, or warehouse experience.
• Experience working in a team-oriented environment.
• Knowledge of home furnishings and interior design trends.
• Ability to stand and walk for extended periods.
• Ability to bend, reach, push, pull, and lift merchandise.
• May be required to lift up to 50lbs, depending on department needs.
• Ability to work in varying store environments, including sales floor, customer service, food service, recovery, & warehouse.