Retail Store Assistant Manager - Boulder, CO

Black Diamond Retail - Colorado LLC; Boulder (CO); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Employee discount program

Equipment rentals

Job summary

Black Diamond Retail - Colorado LLC in Boulder, CO is seeking a hands-on Retail Store Assistant Manager to lead a customer-focused team on-site, drive sales, and ensure merchandising standards align with brand goals.

You will manage inventory, plan pre-season purchases, analyze sales data, and partner with the Store Manager to optimize profits while controlling costs. Experience in outdoor gear and strong communication are essential.

Qualifications

• High School diploma or GED required.
• 2–3 years of retail store experience in outdoor equipment industry.
• Experience or knowledge of rock climbing, skiing, and mountaineering preferred.
• Retail management merchandising, organizational and communication skills preferred.

Responsibilities

• Hire, train, and motivate staff to provide excellent customer service and achieve daily sales quotas.
• Assist with creating sales/marketing strategies, promotions, advertising, and merchandising programs.
• Plan inventory and pre-season purchases; manage inventory control and vendor negotiations.
• Evaluate customer feedback, sales reports, trends, and competitive programs; report to store management.
• Ensure proper maintenance and upkeep of facilities and security of the store.
• Interact directly with customers on the sales floor and support the sales team as needed.

Skills

Budgeting

Time management

Staffing/scheduling

Product knowledge

Computer skills

Basic accounting

Rock climbing

Skiing

Mountaineering

Communication

Organizational skills

Education

High School Diploma or GED

Bachelor’s Degree in Marketing, Sales/Merchandising, Business or related field

Job description

This position is responsible for the daily operation of Black Diamond’s retail store, ensuring excellent customer service is provided by a well trained, highly motivated, personable staff. The role includes assisting with strategizing sales and marketing plans to drive revenue into the store, budgeting, financial reporting and maximizing profits with minimum cost. This individual will have responsibility to assist in merchandising, inventory control and pre-season purchasing, compiling sales data and monitoring trends. It is expected that the Retail Store Assistant Manager will be on-site and oversee employee-customer interactions serving as a sales person as required.EducationRequired: High School Diploma or GEDPreferred: Bachelor’s Degree in Marketing, Sales/Merchandising, Business or another related fieldWork ExperienceRequired: 2-3 years of retail store experience in the outdoor equipment industrySkills and general experience:Budgeting, time management, staffing/scheduling personnel, product knowledge, computer skills and basic accounting are required. Experience, knowledge of rock climbing, skiing, and mountaineering is necessary. Retail management merchandising, organizational and communication skills are preferred.PHYSICAL REQUIREMENTSGeneral physical requirements: Medium workVisual acuity requirements: No special visual requirementsMotion and sensory requirements: Climbing, stooping, reaching, standing, walking, lifting, fingering, talking hearing.Physical working conditions: Long periods of standing and occasional outside environment may be required.ESSENTIAL FUNCTIONS1. Responsible for and authorized to assist with all functions relating to the management of the retail store to achieve profit objectives including: hiring, training and motivating staff to provide excellent customer service; establish daily sales quotas for sales team and store, periodically reviewing, recognizing accomplishments, planning, forecasting, budgeting and financial reporting as required and at the direction of the Retail Store Manager.2. Assist with creating sales/marketing strategies, promotions, advertising and merchandising programs.3. Planning inventory and pre-season purchases; inventory control; negotiating with vendors and suppliers for procuring non-BD products. Assuring invoice/payment process occurs in a timely manner.4. Evaluating customer feedback, sales reports, trends, competitor strategies/programs, etc. and providing timely information to Manager DTC and other colleagues.5. Responsible for and authorized to ensure proper repair, maintenance and upkeep on facility; keep Facilities Manager aware of requirements and needs.6. Responsible for communication directly with customers as needed, resolving problems and spending a portion of time on the sales floor actively selling.7. Expected to maintain the safety of the staff and store, including responding to alarm calls and making certain the store is secure.8. Authorized to assist company employees with accessibility to employee discount program and equipment rentals.9. Able to step in for Retail Manager when necessaryBlack Diamond is and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Black Diamond Equipment HR representative.