Retail Store Assistant Manager

Allstar Medical Supply; Walnut Creek (CA); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player seeks a Retail Store Assistant Manager to lead a dynamic team in a caring environment. This role involves overseeing daily operations, managing employees, and ensuring excellent customer service in a fast-growing market. You'll demonstrate medical equipment functionalities and foster a positive work atmosphere while being part of a collaborative culture that values personal and professional growth. If you are passionate about helping others and want to make a meaningful impact, this is the perfect opportunity for you!

Benefits

401(k) matching

Bonus based on performance

Health insurance

Paid time off

Training & development

Career Growth Opportunities

Fun and Energetic Environment

Qualifications

• 5+ years management experience, preferably in retail.
• Ability to demonstrate medical equipment functionalities.

Responsibilities

• Manage daily store operations and ensure compliance with standards.
• Assist with hiring, training, and monitoring employee performance.

Skills

Problem Solving/Troubleshooting

Interpersonal Skills

Leadership Skills

Team Building

Self Starter

Education

High School Diploma or GED

Tools

Salesforce

Clover POS

Microsoft Office

Job description

Benefits:

1. 401(k) matching
2. Bonus based on performance
3. Competitive salary
4. Health insurance
5. Opportunity for advancement
6. Paid time off
7. Training & development
8. Competitive wages
9. Healthcare benefits
10. Career Growth Opportunities
11. Fun and Energetic Environment
12. Ongoing training

Job Summary

We are seeking a professional and responsible Retail Store Assistant Manager to join our team. Candidates must have experience running a store independently in an entrepreneurial capacity as solely responsible for employees' schedules and performance accountability. As Retail Store Manager, you will be responsible for ensuring the store operates efficiently and follows all company guidelines and procedures. You will demonstrate equipment functionalities, compare and contrast features and benefits of medical equipment such as electric hospital beds, motorized patient lifts, wheelchairs, and more. You will assist the Store Owner and General Manager/Co-Owner with training and managing employees and foster a positive work environment. The ideal candidate has a passion for helping people and the ability to problem-solve in a setting where technical details are critical. If you want to work in a caring and supportive environment where service excellence is a priority, reach out today!

Responsibilities

1. Comply with all operating standards and procedures pertaining to the daily operation and management of the store
2. Stock shelves and assist with inventory
3. Greet customers warmly and develop rapport to encourage repeat business
4. Schedule delivery routes and manage outside operations (delivery and service call team)
5. Assist the Store Owners/General Manager with hiring, training, and monitoring employee performance
6. Foster a positive work environment

Qualifications

1. Ability to demonstrate equipment functionalities. Compare and contrast features and benefits of medical equipment items such as electric hospital beds, motorized patient lifts, wheelchairs, etc.
2. Must have experience running a store independently in an entrepreneurial capacity as solely responsible for employees' schedules and performance accountability
3. High school diploma or GED required
4. 5 years minimum previous management experience (retail is preferred)
5. Competent computer skills (Experience with Salesforce, Clover POS, and Microsoft Office a plus)
6. Excellent team building and leadership skills
7. Excellent interpersonal and communication skills
8. Problem Solving/Troubleshooting skills
9. Self Starter
10. Physically able to reach overhead, bend, squat, kneel, and carry products weighing between 15~100 lbs. in order to perform and cover all work duties
11. MUST BE caring, patient, and comfortable working with seniors and people with disabilities or illness.

Although shifts may vary; the general work hours are Monday-Friday 9 a.m.-7 p.m., Saturday 9 a.m.- 4 p.m. with rotation of days off and this job posting is for full time (~40 hours per week).

Training is available.

About Allstar Medical Supply

As one of the leading retailers of Home Medical Equipment, Supplies, and Durable Medical Equipment in the San Francisco Bay Area, Allstar Medical Supply has been transforming this business segment with the most successful retail store in this industry. Our goal is to help people live easier and remain active, mobile, and comfortable as they age. Our well-trained staff helps to find creative solutions for just about any problem our customers come to us with. We will take the time to help customers find the right product for their specific needs. Allstar Medical Supply has been serving the East Bay Community including Walnut Creek, Rossmoor, and more for over 13 years. We provide outstanding service and selection in a clean, well-lit showroom with caring and knowledgeable staff.

Culture: The Allstar culture is caring, collaborative, and dynamic. Allstar is where exceptional people with aligned values and vision are embraced, encouraged, and cultivated to create opportunities, make an impact, and develop and grow along with us. We are a powerful group of amazing individuals bonded in friendship, family, and mission.

Why are we awesome...

1. Be a part of one of the most exciting retailers of consumer Home Health Care in a fast-growing market.
2. Improve people’s lives! We have over 1000 products for people’s health, independence, and well-being.
3. Professional yet fun, dynamic, and cozy company culture
4. Strong family values and caring environment
5. Professional and personal growth opportunities
6. On the job training