Retail Stock & Merch Ops Associate

SMCP NORTH AMERICA (US, CANADA); New York (NY); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

50% shopping discount

Cell phone contribution

Health plan

401(k)

Paid time off

Paid parental leave

Pet benefits

EAP & wellbeing resources

Job summary

SMCP North America at Bloomingdale's SoHo is seeking an Operations Associate to support back-of-house operations, focusing on stock accuracy, transfers, markdowns, and floor replenishment. You will help maintain brand visuals and ensure a seamless customer experience from stockroom to sales floor.

This full-time role in New York offers base hourly pay, an employee discount, benefits, and growth opportunities within the Sandro and Maje brands, contributing to the store's performance and guest

Qualifications

• 1+ years of sales support experience including POS, merchandising paperwork, cycle counts, and inventory management.

Responsibilities

• Manage the check-in and processing of incoming merchandise, ensuring accuracy and readiness for the sales floor.
• Coordinate store-to-store transfers, ensuring timely and precise movement of merchandise.
• Oversee markdown management by updating pricing and ensuring changes are reflected on the floor.
• Process RTVs (Return to Vendor) efficiently, maintaining clear records and compliance with vendor guidelines.
• Assist with floor sets and moves, ensuring merchandise placement aligns with brand guidelines.
• Replenish merchandise regularly to maintain product availability and a fresh, appealing display.
• Maintain visual standards by adjusting displays and signage to reflect the brand’s aesthetic.
• Support shortage prevention strategies to minimize loss and protect store assets.
• Assist with inventory control, including cycle counts and physical inventory preparation.
• Ensure all safety protocols are followed to maintain a secure environment.
• Keep the stockroom organized and efficient to support smooth store operations.
• Implement best practices to optimize stockroom space and improve restocking processes.
• Assist with POS operations, ensuring accurate and efficient customer transactions.
• Greet and assist customers on the sales floor, enhancing their shopping experience.

Skills

Sales support

POS transactions

Merchandising paperwork

Cycle counts

Inventory management

Tools

POS system

Job description

SMCP North America at Bloomingdale's SoHo is seeking an Operations Associate to support back-of-house operations, focusing on stock accuracy, transfers, markdowns, and floor replenishment. You will help maintain brand visuals and ensure a seamless customer experience from stockroom to sales floor.

This full-time role in New York offers base hourly pay, an employee discount, benefits, and growth opportunities within the Sandro and Maje brands, contributing to the store's performance and guest