Retail Shortage Control - Part Time

Hunter Super Techs - TurnPoint; Kissimmee (FL); On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

Associate discount

Flexible hours

Medical coverage (part-time eligible)

401(k) plan (part-time eligibility)

Job summary

Burlington Stores, Inc. in Kissimmee, FL is seeking a Shortage Control Associate to help secure the shopping environment while delivering excellent customer service. You will monitor entrances, greet customers confidently, and report theft or suspicious activity to the Manager on Duty.

The role emphasizes observation, confidentiality, and teamwork with store leadership to reduce opportunities for theft and improve safety for customers and associates.

Qualifications

• 1+ years in customer service, hospitality, retail, asset protection, loss prevention or operations.
• Ability to monitor store environment and maintain confidentiality.
• Strong communication with customers and co-workers.

Responsibilities

• Monitor store entrances/exits to reduce theft and maintain safety.
• Engage customers with confident, friendly greetings and awareness.
• Report theft incidents or suspicious activity to management.
• Maintain positive demeanor and disciplined decision making in high pace.
• Work with leadership to support store security and control programs.

Skills

Customer service

Asset Protection

Loss Prevention

Operations

Communication

Job description

Location: 2917 Vineland Road, Kissimmee, FL, 34746

Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service! As a Shortage Control Associate (SCA), your role directly impacts the store's security and the overall shopping experience for our customers. By exhibiting command presence, knowledge of theft trends, and a positive impression of control, your presence at store entrances, exits, and high-risk areas will contribute to mitigating theft and creating a safe and enjoyable shopping environment.

You will engage with our customers and associates in a manner consistent with our company core values by providing a confident, friendly, and energetic greeting with eye contact and a smile with every interaction. Your discipline, awareness of your surroundings, and commitment to maintaining safety and security standards will be critical as you monitor the entrance for the entire duration of every shift with a focus on reducing opportunities for theft, shoplifting, and other dishonest activities. Your confidence, positive attitude and expertise in store shortage reduction programs will positively influence behaviors and allow you to effectively build trust and respect amongst customers and associates. You will be a valuable partner to store and field leadership by identifying and reporting theft incidents and/or suspicious subject(s) to your Manager on Duty once identified.

Experience and Responsibilities:

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred
• Ability to stand and walk for extended periods of time and to visually monitor store environment
• Ability to maintain confidentiality is required
• Ability to review, analyze and comprehend business trends
• Ability to exhibit a positive demeanor, strong posture, and energetic greeting
• Ability to work in a fast paced, high-pressure environment with detailed focus and disciplined decision making
• Excellent communication with customers and co-workers
• Excellent leadership skills that support fostering productive business relationships

Candidates must be able to work a flexible schedule; including nights, weekends, and holidays as required.

If you...... are excited to deliver great values to customers every day;... take a sense of pride and ownership in helping drive positive results for a team;... are committed to treating colleagues and customers with respect;... believe in the power of diversity and inclusion;... want to participate in initiatives that positively impact the world around you;

Come join our team. You're going to like it here!

You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.

Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Base Pay: $14 per hour - $14 per hour