Retail Shipping & Customer Service Associate

Multi - Location Owner - Ellis Knickerbocker; Orlando (FL); On-site; USD 15,911 - 22,661; Full time

Job summary

The UPS Store is looking for a Full-Time or Part-Time Associate in Orlando, Florida. The successful candidate will deliver world-class customer service and assist with a variety of tasks including receiving and processing packages. Friendly and helpful demeanor is essential.

The role requires strong communication skills and the ability to lift over 40 pounds, with a preference for candidates holding a high school diploma or GED. Office equipment and retail experience will be beneficial.

Qualifications

• High school diploma or GED preferred.
• Strong computer skills.
• Outstanding phone skills.

Responsibilities

• Delivers outstanding customer service to walk‑in customers and telephone inquiries.
• Continuously practices good listening skills with customers and team members.
• Takes ownership of the customer's shipping needs and offers viable solutions.
• Maintains a clean, organized, and safe working environment.

Skills

Retail sales experience

Computer skills

Verbal communication skills

Written communication skills

Problem-solving skills

Education

High school diploma or GED

Job description

The UPS Store is looking for a Full-Time or Part-Time Associate in Orlando, Florida. The successful candidate will deliver world-class customer service and assist with a variety of tasks including receiving and processing packages. Friendly and helpful demeanor is essential.

The role requires strong communication skills and the ability to lift over 40 pounds, with a preference for candidates holding a high school diploma or GED. Office equipment and retail experience will be beneficial.