Assistant Manager

cabi Clothing; Napa (CA); On-site; USD 27,552 - 31,684; Full time

Job summary

cabi Outlet in Napa, CA seeks an Assistant Store Manager to support the Store Manager in daily operations, drive sales, and deliver an exceptional customer experience. The ideal candidate leads teams, coaches staff, manages KPIs, and upholds brand standards in a fast-paced retail environment.

The position requires flexibility to work nights and weekends; an associate degree and 2–3 years of retail leadership experience are preferred.

Qualifications

• Experience as a retail supervisor or assistant store manager.
• Strong customer service, communication, and interpersonal skills.
• Experience coaching, training, and developing employees.
• Ability to analyze sales data and KPI performance.
• Proficiency with POS systems and Microsoft Office (Excel, Outlook, Word).
• Strong organizational, multitasking, and team-oriented mindset.

Responsibilities

• Support Store Manager in daily store operations.
• Deliver an exceptional customer experience through personalized sales and client engagement.
• Assist in tracking daily, weekly, and monthly KPIs and sales goals.
• Support development and execution of action plans to meet store performance goals.
• Build customer relationships through clienteling and engagement programs.
• Assist with merchandising and maintaining brand standards.
• Support recruiting, onboarding, training, and development of store staff.
• Maintain a positive, professional, team-oriented work environment.

Skills

Customer service

Communication

Interpersonal skills

Coaching & development

Sales data analysis

Education

Associate degree preferred

Equivalent education/experience

Tools

POS systems

Excel

Outlook

Word

Job description

At Cabi, we’re redefining what it means to build a fashion brand, one rooted in connection, confidence, and purpose. As a women’s retail clothing company, we don’t just design beautiful apparel; we create opportunities for women to express themselves, build community, and thrive both personally and professionally. Our culture is collaborative, entrepreneurial, and deeply people-first, where every team member plays a role in shaping meaningful experiences for our Stylists and clients. If you’re energized by creativity, inspired by empowering others, and excited to contribute to a brand that blends style with substance, you’ll find a home here.

Rate of Pay: $20-23/hr

Assistant Store Manager

Department: cabi Outlet

Reports To: Store Manager

FLSA Status: Non-Exempt

Position Summary

The Assistant Store Manager supports the Store Manager in overseeing daily store operations, driving sales performance, and delivering an exceptional customer experience. This role helps lead and develop store teams, supports operational processes, and contributes to achieving sales and business goals. The ideal candidate is passionate about fashion, customer service, and team development in a fast-paced retail environment.

Key Responsibilities

• Support and uphold cabi’s core values and brand standards
• Deliver an exceptional customer experience through personalized sales and client engagement
• Assist in tracking daily, weekly, and monthly KPIs and sales goals
• Support the development and execution of action plans to meet or exceed store performance goals
• Build customer relationships through active clienteling and engagement programs
• Assist with creating and executing marketing campaigns and outreach initiatives
• Support recruiting, hiring, onboarding, training, and development of store employees
• Promote a positive, professional, and team-oriented work environment
• Assist with merchandising and visual presentation according to company standards
• Maintain a strong presence on the sales floor while supporting team development and customer service
• Assist with inventory management, shipment processing, and stock organization
• Help maintain store records, banking, petty cash, and operational procedures
• Ensure store cleanliness, maintenance, and operational standards are consistently met
• Communicate effectively with management, team members, and company partners
• Maintain reliable attendance and flexibility to work nights, weekends, and holidays as needed
• Perform additional duties as assigned

Supervisory Responsibilities

• Supervise key carriers and part-time sales associates while serving as Manager on Duty
• Support employee coaching, performance management, and training in accordance with company policies and applicable laws

Qualifications

• Previous experience as a retail supervisor, Assistant Store Manager, or similar leadership role
• Strong customer service, communication, and interpersonal skills
• Experience coaching, training, and developing employees
• Ability to analyze sales data and KPI performance
• Proficiency with POS systems and Microsoft Office programs, including Excel, Outlook, and Word
• Strong organizational, multitasking, and problem-solving abilities
• Professional, dependable, and team-oriented mindset

Education & Experience

• Associate degree preferred, or equivalent combination of education and relevant experience
• 2–3 years of retail leadership experience preferred

Physical Requirements & Work Environment

• Regularly required to stand, walk, sit, speak, hear, and use hands to operate retail and computer equipment
• May occasionally lift or carry up to 50 pounds
• May be required to use ladders or step stools
• Retail environment with moderate noise levels and varying customer traffic throughout the day

Joining Cabi means more than stepping into a role, it’s stepping into a mission. We’re passionate about lifting women up, supporting growth, and celebrating individuality in everything we do. As you explore this opportunity, imagine the impact you could make as part of a company that values innovation, authenticity, and connection at every level. If you’re ready to bring your talents to a team that’s as driven as it is supportive, we’d love to see what you can do with us.