Retail Shift Supervisor

Goodwill Southwest Florida; Punta Gorda (FL); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

403(b) retirement plan

Paid time off

Paid holidays

Employee Assistance Program

Employee discounts

Tuition reimbursement

Job summary

Goodwill Southwest Florida is seeking a Retail Shift Supervisor to guide the team, maintain merchandise and production standards, and ensure tasks are completed accurately and on time. You will partner with the Store Manager to oversee daily workflow and train staff on procedures, supporting sales and production goals.

The ideal candidate has a high school diploma or equivalent, retail experience, and is comfortable using POS and donation systems.

Qualifications

• High school diploma or equivalent preferred.
• One year of retail sales experience preferred.
• Willing to learn how to correctly use all POS and donation systems.
• Able to follow oral and written instructions.
• Knowledge of business-related mathematics.
• Ability to stoop, reach, twist, lift, push, pull and move items; lift and carry a minimum of 40 pounds.

Responsibilities

• Direct workflow by directing daily tasks and ensuring merchandise and production standards are met.
• Train, coach, and guide staff in customer service, merchandising, production, and POS procedures.
• Help meet store sales, expense, and production goals by monitoring performance and addressing issues.
• Maintain policies, safety procedures, and a clean, organized, efficient work environment.

Skills

POS systems

Mathematics

Education

High school diploma or equivalent

Job description

Job Title: Retail Shift Supervisor

Location: 3415 S Tamiami Trl, Punta Gorda, FL 33950

Employment Type: Full-Time / Hourly

Goodwill Southwest Florida is seeking a Retail Shift Supervisor to actively support store operations by guiding team members, maintaining merchandise and production standards, and ensuring tasks are completed accurately and on time. In partnership with the Store Manager, this role helps oversee daily workflow, trains staff on procedures, and supports the achievement of sales and production goals. The ideal candidate is confident in directing others, comfortable making decisions during busy periods, and committed to creating an efficient and mission-focused work environment.

Key Responsibilities

• Support daily store operations by directing workflow, assigning tasks, and ensuring merchandise and production standards are consistently met.
• Assist with training, coaching, and guiding team members in areas such as customer service, merchandising, production, and point-of-sale procedures.
• Contribute to meeting store sales, expense, and production goals by monitoring performance, maintaining operational efficiency, and addressing issues as they arise.
• Ensure adherence to company policies, safety procedures, and mission standards while maintaining a clean, organized, and efficient work environment.

Qualifications

• High school diploma or equivalent preferred.
• One year of retail sales experience preferred.
• Willing to learn how to correctly use all POS and donation systems.
• Able to follow oral and written instructions.
• Knowledge of business-related mathematics.
• Ability to stoop, reach, twist, lift, push, pull and move items; lift and carry a minimum of 40 pounds.
• Comfortable with standing for long periods and the possibility of occasionally working where temperatures and climate can fluctuate.

Why Goodwill?

• Mission-driven nonprofit organization
• Collaborative leadership team
• Opportunity to impact and change lives across Southwest Florida

Benefits & Perks

• Medical, dental, vision insurance
• 403(b) retirement plan
• Paid time off (PTO) and paid holidays
• Employee Assistance Program
• Employee discounts
• Tuition reimbursement

Salary: $16.75 per hour