Retail Shift Supervisor

Ace-Hardware; Loveland (CO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid time off for full-time associates

Health Insurance

Dental, Vision insurance

401K with company match

Employee discounts on product

Job summary

Ace Hardware in Loveland, CO is seeking a Shift Supervisor to welcome customers and keep the store looking sharp while supporting a high-energy team.

You’ll oversee day-to-day operations, coordinate tasks, and assist sales associates during peak periods. The role includes reporting to store management and serving as a knowledge resource for teammates, with extensive training provided.

Qualifications

• Minimum 2 years experience as a supervisor in a retail environment.
• Hardware experience is a plus but not required; extensive training provided.
• Strong customer service and communication skills.

Responsibilities

• Maintain store appearance and product presentation to company standards.
• Provide support to sales associates during peak periods.
• Report to store management and coordinate the work of others as needed.
• Serve as a knowledge resource for team members.

Skills

Retail supervision

Customer service

Team coordination

Store presentation

Job description

We are seeking outgoing, friendly, and helpful team members to welcome and assist customers. The shift supervisor will maintain the store appearance and product presentation to company standards. Provides support to sales associates during peak periods and reports to store management. The shift supervisor is a working team member that may validate or coordinate the work of others and is a knowledge resource for team members. Generally has a minimum of 2 years experience as a supervisor in a retail environment. Previous hardware experience is a plus but not a requirement as we provide extensive training.

At Ace, we’re independently owned and operated so helping our community is our number one priority. Make an impact in the community by helping your neighbors with their projects while working in a fast-paced and fun environment. Our mission is to go the extra mile for our customers and build a team that has the same attitude!

Ace goes beyond hardware: build a future, a purpose, and a community with us. Ace Hardware is an Equal Opportunity Employer and a Drug-Free environment.

Work/life balance:

This position is with a team that respects your life outside of work. We believe in earning your trust through clear communication. We schedule two weeks in advance, working with you so you can plan.

Learn and grow with us:

• Are you a hardware hero? Bring your knowledge and we’ll teach you something new.
• Have a helpful attitude? We’ll train you on hardware know-how that builds life skills.
• We train you from day one and the opportunities don’t stop there.

What to expect:

• You’ll work directly with customers welcoming them and helping them find everything necessary to complete their project in one trip.
• Like working in a fast-paced and fun environment? We are high energy so time will fly.
• You’ll be on your feet for most of your shift (6 to 8 hours).
• You must lift 25 to 30 lbs.

Pay, Benefits, and Perks:

• Paid time off for full time associates
• Health Insurance, dental, vision insurance for full time associates
• 401K with company match
• Employee discounts on product

Our Mission: Quality. Convenience. Service.
When it comes to serving our local communities our mission is to provide quality and convenient solutions. At Ace, you can expect robust training programs that put you in a position to have excellent product knowledge and become a leading salesperson in the retail hardware industry. Providing legendary customer service is a defining characteristic of our sales associates, cashiers, and every member of our team. There's a reason we have had the honor of being named "Highest in Customer Satisfaction" by J.D. Power for the past 16 years. Put simply, we exist to help others.