Retail Shift Leader — Pawnbroker & Customer Champion

Ezcorp,-Inc.; Florida; On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Free health insurance

Competitive wages

Monthly bonus potential

401(k) with company match

Paid time off

Store discount

Job summary

EZCORP, the parent company behind EZPAWN and Value Pawn, is hiring a Retail Shift Leader (Key Holder) in Palm Beach, FL. You will lead store team, coach staff, process loans, and drive sales in a fast-paced environment with a clear path for career growth.

We offer paid training, health benefits, competitive hourly wages based on experience, and a structured career path from shift leadership to management roles. Join us for a rewarding retail career with bonus potential and great benefits.

Qualifications

• Minimum high school diploma or GED.
• Strong leadership and coaching abilities.
• Experience in customer service or retail preferred.
• Bilingual skills a plus.

Responsibilities

• Lead store team to deliver excellent customer service.
• Process pawn loans and extensions.
• Open and close store operations with accuracy.
• Provide coaching and mentorship to team members.
• Meet sales targets and promote store programs.

Skills

Leadership

Customer service

Coaching

Negotiation

Time management

Communication

Interpersonal skills

Bilingual

Education

High school diploma or GED

Job description

EZCORP, the parent company behind EZPAWN and Value Pawn, is hiring a Retail Shift Leader (Key Holder) in Palm Beach, FL. You will lead store team, coach staff, process loans, and drive sales in a fast-paced environment with a clear path for career growth.

We offer paid training, health benefits, competitive hourly wages based on experience, and a structured career path from shift leadership to management roles. Join us for a rewarding retail career with bonus potential and great benefits.