Retail Shift Leader: Lead Pawnbroker Career Path

EZPAWN Florida, Inc.; Gainesville (FL); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Free Health Insurance*

Competitive Wages

Monthly UNCAPPED Bonus Potential Paid 

Great Working Hours

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

Job summary

EZPAWN Florida, Inc. in Gainesville is hiring a Retail Shift Leader (Key Holder) to lead customer service, supervise team members, and drive store performance.

The role offers a clear career path and competitive pay based on experience, plus a 5-week paid training and opportunities to advance to Lead Pawnbroker. Benefits include health insurance, a 401(k) match, paid time off, bonus potential, store discounts, and flexible hours.

Qualifications

• High school diploma or GED.
• Minimum 1 year of supervisor, key holder, shift lead, team lead, or manager experience.
• Able to pass a criminal background check and drug test.
• Valid driver’s license and auto insurance.
• Adhere to all Company policies, procedures, and regulations.
• Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus.
• Sales background, a plus.
• Bilingual, a plus.
• No cost for TM only medical insurance when selecting BlueCross BlueShield EPO Plan.

Responsibilities

• Provide outstanding customer service and build relationships while promoting sales and pawn items.
• Perform opening and closing store procedures.
• Supervise and coach store Team Members.

Skills

Leadership

Customer service

Communication

Time management

Negotiation

Interpersonal skills

Education

High school diploma or GED

Job description

EZPAWN Florida, Inc. in Gainesville is hiring a Retail Shift Leader (Key Holder) to lead customer service, supervise team members, and drive store performance.

The role offers a clear career path and competitive pay based on experience, plus a 5-week paid training and opportunities to advance to Lead Pawnbroker. Benefits include health insurance, a 401(k) match, paid time off, bonus potential, store discounts, and flexible hours.