Retail Shift Leader: Lead, Coach & Grow Your Career

Texas EZPAWN L.P.; Tulsa (OK); On-site; USD 20,000 - 22,000; Full time

Benefits offered by this job

Free Health Insurance

Competitive Wages

Monthly UNCAPPED Bonus Potential Paid/

Great Working Hours

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

Job summary

EZPawn is hiring a Retail Shift Leader (Key Holder) in Tulsa, OK. Lead and coach a team to deliver outstanding customer service, drive pawn sales, and manage daily store operations in a fast-paced environment.

You will process loans, open/close procedures, and work to develop staff through structured leadership training and performance coaching. Competitive pay, bonus potential, and benefits accompany career growth opportunities.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of supervisor, lead, or manager experience.
• Able to pass a criminal background check and drug test.
• Valid driver's license and auto insurance.
• Sales experience or knowledge of pawn items a plus.
• Bilingual is a plus.

Responsibilities

• Lead and coach store Team Members to provide outstanding service.
• Process loans and extensions and negotiate terms for pawn items.
• Open and close store procedures.
• Promote sales and build relationships with customers to drive revenue.
• Support cash handling and daily banking and ensure loss prevention.

Skills

Customer service

Leadership

Coaching

Sales

Team leadership

Communication

Education

High school diploma or GED

Job description

EZPawn is hiring a Retail Shift Leader (Key Holder) in Tulsa, OK. Lead and coach a team to deliver outstanding customer service, drive pawn sales, and manage daily store operations in a fast-paced environment.

You will process loans, open/close procedures, and work to develop staff through structured leadership training and performance coaching. Competitive pay, bonus potential, and benefits accompany career growth opportunities.