Retail Shift Leader - Cascade

Tommy Car Wash Systems; Grand Rapids (MI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Bonus opportunity

Full benefits (health, dental, vision)

401(k) with company match

Paid time off + holidays

Tuition help + career growth

Promote from within culture

Team-first environment

Job summary

Tommy’s Express in Grand Rapids, MI is seeking a shift leader to supervise the team, deliver outstanding guest service, and manage opening/closing duties at the car wash.

Join a fast-paced, team-first environment with growth opportunities, competitive pay, full benefits, 401(k) match, and paid time off. Weekend availability is required; operating hours 7 AM–9 PM, seven days a week.

Qualifications

• Proven ability to lead a team during shifts.
• Strong interpersonal skills for guest service and staff support.
• Comfortable using technology and point-of-sale systems.
• Reliable, flexible, and able to perform in a fast-paced environment.

Responsibilities

• Lead the team during shifts and ensure smooth operations.
• Deliver excellent guest service and resolve concerns.
• Open and close the wash and keep the site clean.
• Assist with membership sales and daily tasks.

Skills

Leadership

People skills

Technology comfort

Fast-paced work

Job description

6390 28th St SE, Grand Rapids, MI 49546, USA

Job Description

Posted Wednesday, July 22, 2026 at 4:00 AM

Start Local. Grow Anywhere. Love Your Career

Join a fast-paced team, meet new people, and build skills that go wherever your future takes you.

At Tommy’s Express, we’re all about great service, strong teams, and positive energy. You’ll lead the shift, support your team, and help deliver a great guest experience every day.

Why You’ll Love Working Here

• Competitive pay + bonus opportunity
• Full benefits (health, dental, vision)
• 401(k) with company match
• Paid time off + holidays
• Tuition help + career growth
• Promote from within culture
• Fun, team-first environment

What You’ll Do

• Lead the team during shifts
• Deliver great guest service
• Open and close the wash
• Keep site clean and ready
• Support membership sales
• Handle guest concerns

What We’re Looking For

• Positive leadership attitude
• Strong people skills
• Comfortable with technology
• Works well in fast-paced setting
• Reliable and flexible

Schedule

• Part-time or full-time roles
• Weekend availability required
• Operating Hours: 7 AM - 9 PM, Monday - Sunday

What to Expect

• Indoor and outdoor work
• Active, on-your-feet role
• Fast-moving, team environment

Our Culture

We live our WE OWN IT mindset - taking pride in our work and supporting each other every day.

About Tommy’s

Tommy’s Express is a international leader in modern car wash technology, delivering fast, high-quality experiences for every guest. To read about our story you can visit our website here TommyCarWash.com/OurStory.

Our Mission: Enriching Lives. Adding Value. Serving Communities.

6390 28th St SE, Grand Rapids, MI 49546, USA