Retail Guest Services Team Member

Tommy Car Wash Systems; Kentwood (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Full benefits

401(k) with company match

Paid time off and holidays

Tuition assistance and career growth

Promote from within culture

Team-first environment

Job summary

Tommy’s Express in Kentwood, MI is seeking friendly teammates to join our fast-paced car wash team. Part-time or full-time roles with flexible hours and growth opportunities await you.

As a team member, you’ll greet guests, explain wash memberships, keep the site clean, operate POS and wash systems, and help ensure top-quality service in a energetic, team-first environment. Training provided; no prior experience required.

Qualifications

• Positive, reliable attitude and ability to work with guests.
• Enjoys working with people and contributing to a team.
• Comfortable using technology and learning new systems.
• Able to thrive in a fast-paced environment and stay organized.
• Willing to assist teammates and learn on the job.

Responsibilities

• Greet and assist every guest.
• Explain and upsell wash memberships.
• Keep the site clean and organized.
• Operate POS and wash systems.
• Check vehicle wash quality.
• Support your team daily.

Skills

Positive attitude

People skills

Reliable

Comfortable with technology

Fast-paced environment adaptability

Tools

POS systems

Job description

Start Local. Grow Anywhere. Love Your Career

Join a fast-paced team, meet new people, and build skills that go wherever your future takes you.

At Tommy’s Express, we’re all about great service, strong teams, and positive energy. If you enjoy staying busy, connecting with guests, and being part of a supportive team, we’d love to meet you.

Why You’ll Love Working Here

• Competitive pay + bonus opportunity
• Full benefits (health, dental, vision)
• 401(k) with company match
• Paid time off + holidays
• Tuition help + career growth
• Promote from within culture
• Fun, team-first environment

What You’ll Do

• Greet and help every guest
• Recommend wash memberships
• Keep site clean and organized
• Run POS and wash systems
• Check vehicle wash quality
• Support your team daily

What We’re Looking For

• Positive, reliable attitude
• Enjoys working with people
• Comfortable using technology
• Works well in fast-paced setting
• Shows up ready to help

Schedule

• Part-time or full-time roles
• Weekend availability required
• Operating Hours: 7 AM – 9 PM , Monday - Sunday

What to Expect

• Indoor and outdoor work
• Active, on-your-feet role
• Fast-moving, team environment

Our Culture

We live our WE OWN IT mindset—taking pride in our work and supporting each other every day.

About Us

Tommy’s Express is a inter national leader in modern car wash technology, delivering fast, high-quality experiences for every guest. To read about our story you can visit our website here TommyCarWash.com/OurStory.

Our Mission: Enriching Lives. Adding Value. Serving Communities.