Retail Shift Leader

Goodwill Industries of Central Oklahoma; Norman (OK); On-site; USD 25,000 - 35,000; Full time

Job summary

Join Goodwill Industries of Central Oklahoma as a Retail Assistant, responsible for customer service and store management tasks. Ideal candidates will have strong communication skills, relevant retail experience, and a commitment to safety and teamwork. This role supports community growth while providing valuable services to individuals seeking employment.

Qualifications

• Prior retail or customer service experience preferred.
• 6 months supervisory experience preferred.
• Must have reliable transportation.

Responsibilities

• Provide excellent customer service and train employees.
• Maintain store presentation and prepare daily reports.
• Open and close cash registers and ensure safety compliance.

Skills

Communication

Interpersonal skills

Problem-solving

Education

High School degree or equivalent

Job description

Goodwill Industriesof Central Oklahoma is seeking individuals with a desire to help us grow our mission. We help people overcome challenges to employment!Working at Goodwill is more than a job. What we do truly makes a difference in the lives of those we serve!

With our community’s donations and contract services we generate the money needed to support our mission programs which provide trainingand supportive services to individualswho seek greater independence. Additionally Goodwill Industries of Central Oklahoma employsaround 1000 employees throughoutour region.

Joining our team is a chance to do good for yourself andthe community. We invite you totake the first step in making a difference by applying to a position with Goodwill.

Job Description

JOB SUMMARY: This position is responsible for assisting the store management in daily management responsibilities.

ESSENTIAL JOB FUNCTIONS:

• Provide excellent customer service and train employees in customer / contributor service skills.
• Maintain attractive store presentation by proper colorization, cleanliness, store layout, signage and displays.
• Assist in preparation of daily reports.
• Open and close cash registers, performing tasks such as counting money, separating charge slips, GC vouchers, balancing cash drawers, and preparing deposits.
• Assist in sales and processing of items.
• Reviews and is familiar with Goodwill Industries of Central OK safety policies, programs and procedures. Adheres to all safety rules, regulations and safety codes, and attends safety training sessions and necessary safety meetings.
• Conducts store monthly safety inspections in conjunction with Store Manager to identify any potential hazards.
• Maintain safety log and coordinates safety drills.
• Punctual & dependable attendance is required.
• Attends training as required.
• Abide by the policies and procedures as set forth by the agency.

ADDITIONAL RESPONSIBILITIES:

• Perform other duties and projects as required by management.

MINIMUM QUALIFICATIONS FOR CONSIDERATION:

• High School degree or equivalent preferred.
• Prior retail experience or customer service/ relations experience preferred.
• 6 months supervisory experience preferred.
• Must have reliable transportation

KNOWLEDGE, SKILLS, AND ABILITIES:

• Good verbal and written communication skills.
• Good interpersonal skills: able to work well with a wide range of people.
• Demonstrate dependability through good attendance and adherence to timelines and schedules.
• Good problem-solving skills.

PHYSICAL REQUIREMENTS:

• Must be able to stand, twist, bend, kneel and reach for long periods of time (up to 8 hours a day).
• Good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity.
• Frequent lifting (up to 50 lbs) with or without accommodations.

WORKING CONDITIONS:

• Retail store environment.
• Work schedule includes days, evenings, weekends, holidays and occasional overtime, when approved by manager.

Additional Information

PLEASE DO NOT APPLY THROUGH THIS WEBSITE:

APPLY ONLINE AT WWW.OKGOODWILL.ORG/EMPLOYMENTfor this position.