Retail Shift Lead — Lead, Train & Delight Customers

Lv petroleum; Carlsbad (NM); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Weekly Pay

Health care plan

Retirement plan

Paid time off

Job summary

LV Petroleum is seeking a Shift Lead for Carlsbad, NM to manage daily store operations during shifts. You will supervise staff, ensure customer service excellence, and uphold store standards while training teammates and handling inventory and cash transactions.

The role requires leadership, reliability, and the ability to handle a fast-paced environment, including evenings and weekends. Competitive benefits accompany this position.

Qualifications

• High school diploma or equivalent required.
• 1–2 years retail or customer service experience, supervisory preferred.
• Strong leadership, communication, and problem-solving skills.
• Familiarity with cash handling and POS systems.

Responsibilities

• Oversee daily operations during the shift, ensuring staff are on task and performing well.
• Maintain high standards of customer service by addressing inquiries, concerns, and complaints promptly.
• Train, mentor, and support new employees, helping them integrate into the team.
• Monitor inventory levels, assist in ordering and stocking supplies, and conduct regular checks.
• Manage cash registers and financial transactions, ensuring accuracy during shifts.
• Enforce safety protocols and regulations to ensure a safe shopping environment.
• Communicate effectively with management about operational issues and staff performance.

Skills

Leadership

Customer service

Communication

Problem solving

Team supervision

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Job description

LV Petroleum is seeking a Shift Lead for Carlsbad, NM to manage daily store operations during shifts. You will supervise staff, ensure customer service excellence, and uphold store standards while training teammates and handling inventory and cash transactions.

The role requires leadership, reliability, and the ability to handle a fast-paced environment, including evenings and weekends. Competitive benefits accompany this position.