Retail Shift Lead - College Av

Pressed; Berkeley (CA); Presencial; USD 23.000 - 32.000; Jornada completa

Descripción de la vacante

Pressed is seeking a Shift Lead in Berkeley, CA who guides guests through wellness journeys with warmth and product knowledge. You’ll lead by example, mentor teammates, and ensure outstanding guest experiences while driving sales and loyalty enrollment.

You will prepare and serve products, manage shift operations, and maintain cleanliness and safety, including lifting up to 50 lbs and handling flexible scheduling. This role requires U.S. work authorization and a customer-first mindset.

Formación

• Prior experience in food service, hospitality, or retail.
• Excellent communication and guest-focused service.
• Ability to lead and support teammates during shifts.
• Able to stand and lift up to 50 lbs.
• Flexible availability including nights, weekends, and holidays.
• Authorized to work in the U.S.

Responsabilidades

• Deliver an exceptional, friendly guest experience.
• Engage guests with product sampling and storytelling about ingredients and benefits.
• Drive sales and enroll loyalty members.
• Lead by example to exceed sales goals.
• Follow Mystery Shop guidelines to reach 100%.
• Support and guide fellow team members during the shift.
• Help onboard and train new team members.
• Open and close the store and complete daily checklists.

Conocimientos

Guest service

Communication

Team leadership

Food safety

Flexible scheduling

Physical stamina

Descripción del empleo

Job Purpose

The Shift Lead is more than a team member—they are the guides on our guests’ wellness journeys. They lead by example, creating vibrant in-store experiences, driving results through confident selling, and fostering a community of warmth, care, and connection. Whether they’re preparing a Freeze, sampling juices, or mentoring a new team member, you bring our mission to life with every shift.

Essential Functions

Guest Experience & Sales

• Deliver an exceptional, friendly guest experience (warm welcome, and gracious goodbyes).
• Engage guests with product sampling and passionate storytelling about our ingredients and benefits.
• Drive sales by actively recommending products and enrolling new members in our loyalty programs.
• Role model elevated service and teamwork to exceed sales goals.
• Follow Mystery Shop guidelines to ensure your store reaches 100%.

Team Support

• Support and guide fellow team members throughout the shift.
• Help onboard and train new team members by modeling Pressed standards.
• Model a safe, inclusive, and respectful environment for all.

Daily Store Operations

• Prepare, serve, and package products—including wellness bowls, Freeze, and juice orders.
• Fulfill in-store and third-party delivery orders.
• Maintain store cleanliness and organization, including storage areas and in-store restrooms.
• Cut fruit, clean equipment, and uphold food safety standards.
• Open and close the store as scheduled and complete daily checklists (Zenput, etc.).

Inventory & Admin

• Assist with inventory organization and restocking.
• Share guest feedback and operational insights with the General Manager.
• Ensure compliance with all company policies and procedures.

Qualifications

• Passion for health, wellness, and creating exceptional guest experiences.
• Experience in food service, hospitality, or retail (preferred).
• Strong communication skills with a guest-first mindset.
• Team-oriented with the ability to lead by example.
• Ability to work in a fast-paced food and beverage, retail environment.
• Ability to stand, walk, bend, stoop, and reach throughout shift.
• Ability to lift and carry up to 50 lbs.
• Must be able to work flexible schedules including nights, weekends, and holidays.
• Must be legally authorized to work in the U.S. without restriction.

The expected pay rate for this position is $20.00 per hour. This rate reflects the base regular hourly pay rate for this role. Actual compensation may vary based on experience, skills, and location.