Retail Service Team Member

Michaels Stores; North Little Rock (AR); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a Retail Service Team Member to deliver exceptional customer service and assist shoppers in a vibrant store environment. This role is crucial for maintaining a friendly checkout experience and ensuring store organization. You'll engage with customers, promote loyalty programs, and support various store operations, making a tangible impact on the shopping experience. If you're enthusiastic, enjoy working in a team, and are passionate about retail, this opportunity is perfect for you.

Qualifications

• Retail/customer service experience preferred.
• Ability to stand for long periods and lift heavy items.

Responsibilities

• Help customers locate products and provide solutions.
• Execute cash handling with efficiency and accuracy.
• Participate in truck unload, stocking, and planogram processes.

Skills

Customer Service

Cash Handling

Retail Experience

Problem Solving

Education

High School Diploma

Job description

Join to apply for the Retail Service Team Member role at Michaels Stores.

Store - L.RCK-N. LITTLE ROCK, AR

Deliver friendly customer service, assist customers in shopping, and ensure a fast and friendly checkout experience. Complete truck unloading, merchandise duties, and store recovery to uphold our Brand Promises.

Responsibilities include:

1. Helping customers locate products and providing solutions
2. Executing cash handling with efficiency and accuracy
3. Promoting and enrolling customers in Rewards and Private Label Credit Cards
4. Educating customers on VOC surveys
5. Supporting Omni channel processes like BOPIS and SFS
6. Participating in truck unload, stocking, and planogram processes
7. Completing merchandise recovery and store maintenance
8. Supporting store in-stock optimization and AD set duties
9. Supporting shrink and safety programs
10. Adhering to SOPs and company policies
11. Maintaining respectful interactions and promoting a positive store environment
12. Cross-training in Custom Framing sales and production

Preferred Knowledge/Skills/Abilities:

Retail/customer service experience preferred.

Physical Requirements:

• Ability to stand for long periods
• Mobility throughout the store
• Ability to lift, bend, reach, and stretch
• Work in climate-controlled and outdoor environments; some work may require lifting heavy items and climbing ladders

Additional Information:

Must be at least 16 years old. The role involves working nights, weekends, and early mornings. All applicants must meet legal requirements and be able to perform essential functions with reasonable accommodations if needed.