Retail Service Manager: Lead Sales & Team Ops

My Melrose; Houston (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

My Melrose in Houston, TX is seeking a store supervisor to ensure quality service and maintain organized surroundings according to company standards. You will share responsibility for sales performance, staff productivity, merchandising, safety, and operations while on duty.

Qualifications include 6 months of supervisory retail experience or equivalent sales experience, strong leadership, and excellent communication. Expect to manage customer service and open/close procedures with the team.

Qualifications

• Minimum 6 months supervisory experience in a retail setting or 6 months sales/cashier experience, or a combination.
• Ability to supervise and direct store activities and staff with good judgment.

Responsibilities

• Lead and drive sales promotions and achieve projected goals.
• Monitor staff productivity and provide training and direction.
• Ensure high level of customer service and timely checkout.
• Maintain cash controls and payroll within guidelines.
• Support loss prevention and store security standards.
• Distribute work assignments and ensure smooth operations.
• Possibly supervise 5 or more staff in manager's absence.
• Participate in training and staff planning when needed.

Skills

Supervisory experience

Sales experience

Customer service

Leadership

Education

High School Diploma or GED

Job description

My Melrose in Houston, TX is seeking a store supervisor to ensure quality service and maintain organized surroundings according to company standards. You will share responsibility for sales performance, staff productivity, merchandising, safety, and operations while on duty.

Qualifications include 6 months of supervisory retail experience or equivalent sales experience, strong leadership, and excellent communication. Expect to manage customer service and open/close procedures with the team.