Retail Service Associate - Entry Level (Boston)

Andersen Corporation; Boston (MA); On-site; USD 27,000 - 40,000; Full time

Benefits offered by this job

401(k) Plan

Profit Sharing

Medical, Dental and Vision Coverage

FSAs/HSA

Life Insurance

Paid Time Off

Paid Holidays

Parental Leave

Career Growth

Job summary

Andersen Corporation is seeking a Retail Service Representative to join our Boston market team. You will focus on delivering entry-level customer service for delivery partners and customers.

Ideal candidates have a high school diploma and at least 1 year of customer service experience, plus basic computer and word processing skills. Join a team that values interpersonal relationships, teamwork, and strong phone etiquette in a role with growth potential.

Qualifications

• High school diploma or equivalent plus a minimum of 1 year customer service experience.
• Basic word processing, spreadsheet and general computer skills
• Ability to develop and establish good interpersonal relationships
• Demonstrates ability to work and contribute in a team environment
• Good phone etiquette and verbal/writing skills
• Customer orientation
• Flexibility & positive outlook
• Listening skills
• Detail orientation

Responsibilities

• Performs entry level clerical work related to RbA CORO sales and service, of limited complexity and variety.
• Perform administrative tasks associated with role.
• Answers telephone and receives visitors; determines nature of business and directs individuals to appropriate staff or supplies information.
• Sorts, alphabetizes, and files correspondence, forms, records, reports and other materials according to filing systems.
• Searches records and files for specific data.
• Post entries in books of account, ledgers, or other recordkeeping logs.
• Performs routine typing or word processing of materials, including lists, envelopes and form letters.
• Coordinates mailing, copying and other administrative projects.
• Maintains stock levels of supplies and brochures.

Skills

Customer service

Phone etiquette

Interpersonal skills

Team player

Detail oriented

Listening skills

Verbal/writing skills

Education

High school diploma

Tools

Basic word processing

Spreadsheet skills

Job description

Andersen Corporation is seeking a Retail Service Representative to join our Boston market team. You will focus on delivering entry-level customer service for delivery partners and customers.

Ideal candidates have a high school diploma and at least 1 year of customer service experience, plus basic computer and word processing skills. Join a team that values interpersonal relationships, teamwork, and strong phone etiquette in a role with growth potential.