Retail Security Specialist – Safety & Incident Leader

Lowe's; North Wilkesboro (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Lowe's is seeking a Security Officer in North Wilkesboro to provide a visible security presence, protect assets, and enforce safety policies across the store and distribution areas.

You will conduct regular security audits, patrols, respond to incidents, and document actions in the case management system, coordinating with leadership and drivers to maintain a safe shopping environment.

Qualifications

• High school diploma or GED required.
• 1–2 years of retail, security, first-responder, or military experience.
• 1–2 years in big-box retail security or military preferred.
• Valid driver’s license required.
• Security license required.

Responsibilities

• Provide a proactive security presence to ensure Lowe's safe environment.
• Audit physical security per policy and perform regular patrols.
• Engage with drivers and inbound/outbound processes; de-escalate incidents.
• Document incidents using the case management system and report to leadership.
• Monitor CCTV and enforce safety procedures; participate in Safety Team meetings.

Skills

De-escalation techniques

Incident reporting

Audit and compliance

Patrol operations

First-aid awareness

Education

High School Diploma or GED

Associate's Degree in Criminal Justice

Tools

CCTV system

EAS

Case management system

Job description

Lowe's is seeking a Security Officer in North Wilkesboro to provide a visible security presence, protect assets, and enforce safety policies across the store and distribution areas.

You will conduct regular security audits, patrols, respond to incidents, and document actions in the case management system, coordinating with leadership and drivers to maintain a safe shopping environment.