Retail Security & Safety Specialist

Lowe's Companies, Inc.; Pittston (Luzerne County); On-site; USD 22,000 - 37,000; Full time

Job summary

Lowe's Companies, Inc. in Pittston, PA is seeking a dedicated security professional to provide a visible, proactive safety presence across the assigned supply chain location and help maintain Lowe’s Safe environment.

You will conduct regular audits, patrol interior and exterior areas, monitor CCTV, de‑escalate incidents, respond to emergencies, and collaborate with leadership and local law enforcement to enforce policies and protect customers and associates.

Qualifications

• High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
• 1 Year Retail, security, first-responder, or military experience (or related field)
• 1 Year Big-box retail, security, or military experience
• Driver’s License
• Security License
• Associate degree Criminal Justice, Safety, or related security field
• 1 Year Experience with detailed incident report-writing
• 1 Year Experience conducting quality reviews/audits
• 1 Year Experience in using physical security systems (CCTV, EAS, etc.)
• First-Aid Certification
• De-Escalation/Crisis Intervention

Responsibilities

• Provide a visible and proactive physical security and safety presence throughout the assigned supply chain location to ensure Lowe’s Safe environment.
• Validates physical security of the building, per company policy/procedure, throughout the day (Gates, Doors, Access Control, Perimeter)
• Engagement with over-the-road and dedicated fleet drivers including inbound & outbound processes in compliance with Customs-Trade Partnership Against Terrorism (CTPAT)
• Perform regular safety and physical security audits to ensure proper execution using hand-held mobile devices.
• Conduct regular patrols of the interior and exterior premises to identify potential security concerns both on foot and by using a company-owned vehicle.
• De-escalate situations involving associates, visitors, and contractors, using professional techniques.
• Respond promptly and appropriately to incidents, accidents, and emergencies, such as medical situations or fire alarms.
• Collaborate with Supply Chain leadership and associates to enforce policies and procedures.
• Report any suspicious behavior, safety hazards, or security breaches to the appropriate Leadership.
• Utilize case management system to complete detailed incident reports, including accurate descriptions of events, individuals involved, and actions taken.
• Utilize CCTV system to monitor physical security and detect unauthorized activities.
• Attend monthly Safety Team meetings to stay informed about updates, concerns, and procedural changes.
• Maintain all required certifications and licenses as required by Lowe’s
• Participates in court hearings, if applicable. Updates case files and maintains relationships with local Law Enforcement

Skills

De-escalation

First-Aid

Patrols

Education

High school diploma or GED

Associate degree Criminal Justice or related security field

Tools

CCTV

EAS

Job description

Lowe's Companies, Inc. in Pittston, PA is seeking a dedicated security professional to provide a visible, proactive safety presence across the assigned supply chain location and help maintain Lowe’s Safe environment.

You will conduct regular audits, patrol interior and exterior areas, monitor CCTV, de‑escalate incidents, respond to emergencies, and collaborate with leadership and local law enforcement to enforce policies and protect customers and associates.