Retail Security Specialist - Patrol & Incident Response

Trident-Security-Solutions-1; Monta Vista (CA); On-site; USD 34,000 - 36,000; Full time

Job summary

Trident Security Solutions is seeking an L1 Swing Security Specialist to provide professional security and safety services at retail locations in Cupertino, CA. The ideal candidate is self-motivated, dependable, and committed to delivering exceptional customer service in a fast-paced environment.

Schedule options include 1:00 PM–10:00 PM shifts on Tue–Sat or Thu–Mon. A valid BSIS Guard Card and a high school diploma are required; former military or law enforcement backgrounds are encouraged.

Qualifications

• High school diploma or equivalent required.
• Previous security experience preferred.
• Valid BSIS Guard Card required.
• Must be 21 years or older.

Responsibilities

• Work with a team to ensure customer and employee safety in retail environments.
• Patrol assigned areas on foot to deter incidents and maintain visibility.
• Observe, report, and respond to unsafe conditions and incidents.
• Investigate and document security-related incidents and maintenance concerns.
• Respond to requests for assistance from supervisors or clients.
• Assist with evacuations, hazardous situations, or emergencies as needed.
• Coordinate with public safety officials when necessary.
• Verify employee identifications on client property.
• Conduct parking enforcement and handle vehicle-related disputes.
• Greet and assist customers and employees professionally.
• Respond to medical emergencies with basic First Aid/CPR/AED if certified.
• Perform exterior patrols to ensure doors, gates, and windows are secure.
• Participate in daily shift briefings and communicate site updates.
• Perform mobile patrols between retail locations as needed.
• Maintain company equipment in proper working condition and complete reports.

Skills

Self-Control

Stress Tolerance

Dependability

Initiative

Critical Thinking

Interpersonal Skills

Education

High School Diploma or equivalent

Job description

Trident Security Solutions is seeking an L1 Swing Security Specialist to provide professional security and safety services at retail locations in Cupertino, CA. The ideal candidate is self-motivated, dependable, and committed to delivering exceptional customer service in a fast-paced environment.

Schedule options include 1:00 PM–10:00 PM shifts on Tue–Sat or Thu–Mon. A valid BSIS Guard Card and a high school diploma are required; former military or law enforcement backgrounds are encouraged.