Retail Security Officer - Unarmed Patrol & Customer Focus

Allied Universal; New York (NY); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal in New York is seeking a Security Officer - Specialty Retail Headquarters to protect clients in Retail/Malls and other environments. You will perform unarmed patrols, maintain a welcoming atmosphere, and deliver strong customer service.

This full-time role requires alert observation, clear communication, and adherence to site policies. You will document incidents, assist staff, and uphold Allied Universal’s values of integrity, reliability, and care.

Qualifications

• High school diploma or equivalent required.
• Ability to provide customer service in a security role.
• Must be able to conduct patrols and report incidents clearly.
• Willingness to follow site policies and procedures.

Responsibilities

• Provide customer service to clients, shoppers, and staff while following security procedures.
• Respond to incidents and concerns in a calm, professional manner.
• Conduct regular unarmed patrols of retail areas, entrances, and parking areas.
• Monitor access points and report unusual conditions to appropriate personnel.
• Document incidents and patrol activities in site records.

Skills

Customer service

Unarmed patrols

Incident response

Communication

Education

High school diploma or equivalent

Job description

Allied Universal in New York is seeking a Security Officer - Specialty Retail Headquarters to protect clients in Retail/Malls and other environments. You will perform unarmed patrols, maintain a welcoming atmosphere, and deliver strong customer service.

This full-time role requires alert observation, clear communication, and adherence to site policies. You will document incidents, assist staff, and uphold Allied Universal’s values of integrity, reliability, and care.