Security Officer - Specialty Retail Headquarters

Allied Universal; New York (NY); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal in New York is seeking a Security Officer - Specialty Retail Headquarters to protect clients in Retail/Malls and other environments. You will perform unarmed patrols, maintain a welcoming atmosphere, and deliver strong customer service.

This full-time role requires alert observation, clear communication, and adherence to site policies. You will document incidents, assist staff, and uphold Allied Universal’s values of integrity, reliability, and care.

Qualifications

• High school diploma or equivalent required.
• Ability to provide customer service in a security role.
• Must be able to conduct patrols and report incidents clearly.
• Willingness to follow site policies and procedures.

Responsibilities

• Provide customer service to clients, shoppers, and staff while following security procedures.
• Respond to incidents and concerns in a calm, professional manner.
• Conduct regular unarmed patrols of retail areas, entrances, and parking areas.
• Monitor access points and report unusual conditions to appropriate personnel.
• Document incidents and patrol activities in site records.

Skills

Customer service

Unarmed patrols

Incident response

Communication

Education

High school diploma or equivalent

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Specialty Retail Headquarters, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an Unarmed Patrol Officer at a retail location, you will conduct routine patrols, maintain a visible presence to help deter security-related incidents, and support a welcoming environment for customers and staff. You will provide exceptional customer service, communicate clearly, and respond professionally to concerns while representing Allied Universal’s agile, reliable, innovative, caring, and integrity-driven values.

Position Type: Full Time

Pay Rate: $19.00 / Hour

Job Schedule:

• Mon 07:00 AM - 03:00 PM
• Tue 07:00 AM - 03:00 PM
• Wed 07:00 AM - 03:00 PM
• Thur 07:00 AM - 03:00 PM
• Fri 07:00 AM - 03:00 PM

What You’ll Do:

• Provide customer service to clients, shoppers, and store associates by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner.
• Conduct regular and random unarmed patrols of retail sales areas, entrances, common areas, parking areas, and the surrounding perimeter to help deter unauthorized activity.
• Monitor access points and observe activity throughout the location, reporting unusual conditions or policy concerns to appropriate personnel.
• Document incidents, patrol activities, and other security-related observations in accordance with site procedures.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Licensed by the New York State Department of State

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.