Retail Security Officer: Patrol & Customer Care Pro

Allied Universal; Saint Paul (MN); On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Health Benefits

Perks Program

Job summary

Allied Universal is seeking an Experienced Patrol Security Officer in Saint Paul, MN to protect clients across Retail/Malls and other environments. As an unarmed patrol officer you will monitor, deter incidents, and provide a welcoming atmosphere for customers and staff while following site procedures.

The role emphasizes reliable teamwork, clear communication, and proactive customer service, with an emphasis on quick incident response, detailed reporting, and collaboration with store management

Qualifications

• At least 1 year of law enforcement, 2 years security supervisor/manager, or 3 years security experience.
• Customer service experience is preferred.
• Be at least 18 years old for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• Background check and drug screen required by law; licensing may apply.

Responsibilities

• Provide customer service to clients, customers, and visitors by following security procedures and site policies.
• Respond to incidents and concerns calmly, following established procedures.
• Conduct regular and random unarmed patrols of the store, parking areas, entrances, and perimeter to deter unauthorized activity.
• Monitor access points and observe activity for unusual behavior, reporting observations to management or law enforcement as directed.
• Document incidents and complete required reports, communicating with store management.

Skills

Customer service

Education

High school diploma

Job description

Allied Universal is seeking an Experienced Patrol Security Officer in Saint Paul, MN to protect clients across Retail/Malls and other environments. As an unarmed patrol officer you will monitor, deter incidents, and provide a welcoming atmosphere for customers and staff while following site procedures.

The role emphasizes reliable teamwork, clear communication, and proactive customer service, with an emphasis on quick incident response, detailed reporting, and collaboration with store management