Retail Security Officer: Afternoon Patrol (Full-Time)

Allied Universal; Austin (TX); On-site; USD 24,000 - 34,000; Full time

Job summary

Allied Universal, North America’s leading security and facility services company, seeks a Security Officer Full Time Patrol Afternoon Shift in Austin, TX. As an Unarmed Patrol Officer in a retail location, you will monitor and patrol assigned areas, deter unauthorized activity, and deliver excellent customer service while documenting observations.

This Full Time role includes daily afternoon shifts and on-site duties, with opportunities for growth through training and promotion.

Qualifications

• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• High school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to shoppers, team members, and visitors by carrying out security-related procedures, location-specific policies, and when appropriate, emergency response activities.
• Respond to incidents, customer concerns, and critical situations in a calm, problem-solving manner, communicating with store leadership and emergency services as needed.
• Conduct regular and random patrols throughout the retail location, including sales areas, entrances, receiving areas, parking areas, and the perimeter, to help deter unauthorized activity.
• Monitor access points and observe activity within the location, reporting suspicious behavior, hazards, and policy concerns according to established procedures.
• Complete required incident reports, patrol logs, and other documentation accurately and promptly.

Skills

Customer service

Patrol procedures

Incident reporting

Communication

Observation

Education

High school diploma or equivalent

Job description

Allied Universal, North America’s leading security and facility services company, seeks a Security Officer Full Time Patrol Afternoon Shift in Austin, TX. As an Unarmed Patrol Officer in a retail location, you will monitor and patrol assigned areas, deter unauthorized activity, and deliver excellent customer service while documenting observations.

This Full Time role includes daily afternoon shifts and on-site duties, with opportunities for growth through training and promotion.