Retail Security Officer

Marksman Security; Houston (TX); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Paid time off

Medical and Dental insurance

Opportunities for career growth

Skills-enhancing training

Job summary

A leading security services provider located in Houston, Texas, seeks dedicated professionals for customer service roles. Responsibilities include managing access for visitors and tenants, maintaining accurate logs, and monitoring security to ensure safety. Ideal candidates must be at least 18, have a high school diploma, and possess a Level 2 License. Opportunities for career growth and training provided. Starting pay at $16/hour with benefits such as medical insurance and paid time off.

Qualifications

• Must be at least 18 years of age.
• Must have experience in customer service or a related position.
• Able to pass background check and drug screen.

Responsibilities

• Provide excellent customer service while on duty.
• Maintain accurate logs at the front desk.
• Control access for tenants and visitors.
• Monitor security cameras and conduct patrols.
• Respond to incidents and emergencies.

Skills

Customer Service

Attention to Detail

Teamwork

Education

High School diploma or GED

Job description

Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Marksman's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

Responsibilities

• Provide excellent Customer Service to all parties encountered while on duty, including assisting with directions and general business information
• Maintain clear, accurate administrative logs at front desk pertaining to people or property including packages.
• Control access for tenants, visitors or vendors as required
• Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment
• Respond to incidents, including emergencies at the property, and record data on incidents for building and Titan Security management
• Other duties as assigned

Required Qualifications

• Must be at least 18 years of age.
• Must have experience as a door staff professional or in a receptionist, customer service, clerical, hotel or restaurant position.
• Must be comfortable around dogs, cats, and other pets/animals
• High School diploma or general education degree (GED)
• Must have a Level 2 License
• Able to pass pre-employment drug screen and criminal background check.
• Able to read, write, speak, and understand English
• Able to meet physical essential functions of the job, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather

Preferred Qualifications

• Bi-lingual considered a plus.
• Evening, overnight, and weekend availability required

Pay and Benefits

• Positions starting at $16.00 / hour depending on experience, location and position
• Paid time off and paid holidays
• Medical and Dental insurance
• Opportunities for career growth and promotion
• Skills-enhancing training

EOE/M/F/D/V