Retail Security & Customer Service Officer (Evenings)

Middleton Place; Fort Wright (KY); On-site; USD 21,000 - 23,000; Part time

Job summary

Signal is seeking a professional, high-energy Security Officer to join our team in Ft. Wright, Kentucky. You will provide a visible safety presence for shoppers and employees, deter theft, and deliver top-tier customer service.

This role requires frequent walking and standing, and offers a 2-2-3 rotating schedule with weekends on/off. The position is part-time and non-exempt, with pay starting at $15.50 per hour and potential increase to $17 per hour after 30 completed shifts depending on

Qualifications

• Must be 18 years of age or older.
• High school diploma or GED required.
• Pass a criminal background check and drug screening.
• Stand/walk up to 8 hours and lift up to 20 lbs.
• Strong English communication for reports and customer service.

Responsibilities

• Retail Patrol: Conduct frequent foot patrols of store entrances, back room, and sales floors.
• Loss Prevention: Deter shoplifting and shrink with high-visibility presence and observation.
• Customer Interaction: Be a helpful point of contact for shoppers with a friendly demeanor.
• Incident Reporting: Submit clear digital reports on safety hazards, maintenance issues or incidents.
• De-escalation: Use verbal skills to manage difficult situations and keep a calm atmosphere.
• Equipment Management: Maintain and operate company equipment including two-way radios and access cards.

Skills

Customer service

Verbal communication

Written English

Patrol & observation

De-escalation

Education

High school diploma or GED

Job description

Signal is seeking a professional, high-energy Security Officer to join our team in Ft. Wright, Kentucky. You will provide a visible safety presence for shoppers and employees, deter theft, and deliver top-tier customer service.

This role requires frequent walking and standing, and offers a 2-2-3 rotating schedule with weekends on/off. The position is part-time and non-exempt, with pay starting at $15.50 per hour and potential increase to $17 per hour after 30 completed shifts depending on