Evening Retail Security Officer - Customer Focus

Allied Universal; Florence (KY); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer - Evenings Full Time in Florence, KY. You will serve and safeguard clients across Retail/Malls and more, performing patrols, maintaining a visible presence, and delivering excellent customer service while following site procedures.

Join a team where caring culture, teamwork, and integrity guide every action. This full-time role offers evenings, a pay rate of $17.68 per hour, and opportunities for training, growth, and benefits as part of a leading

Qualifications

• CPR certification is preferred.
• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.

Responsibilities

• Provide customer service to shoppers, visitors, and store associates by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner, escalating matters according to site procedures.
• Conduct regular and random foot or vehicle patrols throughout the retail location, including sales floors, entrances, parking areas, loading zones, and perimeter areas.
• Observe and report suspicious activity, policy violations, hazards, and maintenance concerns to appropriate site contacts and/or Allied Universal supervision.
• Assist with access control, visitor interactions, and traffic or parking-related concerns as assigned while maintaining a professional presence.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Allied Universal is seeking a Security Officer - Evenings Full Time in Florence, KY. You will serve and safeguard clients across Retail/Malls and more, performing patrols, maintaining a visible presence, and delivering excellent customer service while following site procedures.

Join a team where caring culture, teamwork, and integrity guide every action. This full-time role offers evenings, a pay rate of $17.68 per hour, and opportunities for training, growth, and benefits as part of a leading