Retail Sanitation & Customer Service Associate

Kroger Family of Companies; Thornton (CO); On-site; USD 27,000 - 36,000; Full time

Job summary

Kroger Family of Companies is seeking a Store Cleaning Associate to maintain sanitary store conditions, assist customers, and support store operations in Thornton, CO. The role involves cleaning floors, restrooms, and equipment, handling supplies, and helping with snow removal as needed.

The position emphasizes safety, accuracy in following procedures, and cooperative teamwork in a fast-paced environment. Prior customer service experience is valued and high school diploma or GED is preferred.

Qualifications

• Ability to read a technical manual, retain and comprehend.
• Basic math functions such as addition, multiplication, subtraction and division.
• Reading/writing skills to complete forms.
• Ability to work as a team member.
• Demonstrated ability to communicate and comprehend.
• Ability to utilize safety awareness and practices.
• Good customer service skills.

Responsibilities

• Provide customer service and communicate effectively with store associates.
• Practice safe food handling procedures.
• Utilize and operate equipment to clean and maintain floor conditions throughout the store.
• Clean public rest rooms and fill towel, tissue and soap dispensers; empty and dispose of trash throughout store.
• Clean walls, vents and ceilings; exterminate rodents and insects; dismantle, clean and reassemble refrigerated cases.
• Move equipment and non-stationary displays to facilitate cleaning.
• Replace light bulbs and fluorescent tubes.
• Clean and maintain cleaning and sanitation supplies in departments.
• Shampoo and vacuum mats and rugs; follow after hand scrubber and trail mops.
• Mix cleansers and sanitizers properly for best results and safety.
• Spread ice melt and shovel snow from front entrance and sidewalks as needed.
• Perform minor maintenance on equipment when needed.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation.

Skills

Customer service

Teamwork

Communication

Safety awareness

Basic math

Reading/writing forms

Ability to follow directions

Education

High School Diploma or GED

Job description

Kroger Family of Companies is seeking a Store Cleaning Associate to maintain sanitary store conditions, assist customers, and support store operations in Thornton, CO. The role involves cleaning floors, restrooms, and equipment, handling supplies, and helping with snow removal as needed.

The position emphasizes safety, accuracy in following procedures, and cooperative teamwork in a fast-paced environment. Prior customer service experience is valued and high school diploma or GED is preferred.