Retail Salesperson

Steinway Inc; New York (NY); On-site; USD 80,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, vision

FSAs

401k

Paid holidays

Vacation and sick leave

Professional development

Job summary

Steinway & Sons, based at Steinway Hall in Midtown Manhattan, seeks experienced sales talent for its US flagship showroom. The role blends showroom sales with proactive outreach, lead generation, and business development to grow the client base.

Ideal candidates combine piano knowledge, a proven sales mindset, and a personable, relationship-driven approach. Commission-based earnings offer uncapped potential, with strong benefits from day one.

Qualifications

• Bachelor’s degree in piano/music sales.
• 2+ years experience in piano/music sales in a commission-based environment.
• Strong business development and sales-management skills.
• Excellent communication, planning and organizational abilities.
• MS Word, Outlook and Excel proficiency.
• Ability to lift 20–50 lbs and stand/walk for extended periods.

Responsibilities

• Achieve personal sales goals and support store in achieving goals.
• Develop sales strategy and forecasts for customer/base.
• Cultivate customer leads and relationships.
• Initiate a referral outreach program for key influencers.
• Coordinate post-sale piano tuning and in-store needs.
• Use CRM to manage and follow up with leads.
• Support in-store and regional promotional events.
• Resolve customer issues promptly.

Skills

Business development

Sales management

Communication

Planning

Organization

Education

Bachelor’s degree in music/piano sales

Tools

MS Word

Outlook

Excel

Job description

Position Summary:

Steinway & Sons is currently seeking experienced sales talent with a passion for luxury and a love of the arts, for our US flagship showroom, Steinway Hall, based in the heart of Midtown Manhattan.

The right candidate has a proven track record in a proactive approach to sales, with past experience in business development, lead generating activities and generating sales prospects. The candidate must have an outgoing and engaging personality who can engage and build relationships with clients on many different levels. While the ability to play piano is not a requirement for the job, it is highly preferred; musical and tonal understanding is required as our clients often seek guidance and recommendations during instrument selections. In addition to focusing on showroom sales, a large part of this job will involve outreach and business development.

Main Responsibilities:

• Achieve personal sales goals and support store in achieving goals
• Develop sales strategy and forecasts for customer/client base
• Develop and cultivate customer leads and relationships
• Implement a sales referral outreach program for key influencers (i.e. piano technicians, real estate agents, designers, piano teachers, etc.)
• Coordinate all piano technical needs after sale follow up (tuning, etc.) and in store as needed
• Use the CRM system to manage and follow up with leads
• Support all in store and regional promotional events (generating and cultivating sales)
• Resolve customer issues in a timely manner

These are commission-based sales roles with average annualized earnings of $80,000-130,000 for successful employees, with uncapped earnings potential. Hired employees will receive a semi-monthly draw, sales commission for units sold and other performance-based bonuses and are eligible to participate in robust benefits package on first day including medical, dental, vision, FSAs, generous 401k contribution, paid holidays, vacation and sick leave, professional development, and more.

Requirements

Qualifications, education and experience:

• Bachelor’s degree and experience in piano sales required.
• Min. 2 years experience within music/piano sales in a commission-based environment
• Outstanding business development and sales management skills
• Superior communication, planning, and organizational skills
• Basic knowledge of MS Word, Outlook and Excel
• Highly motivated, results-oriented self-starter with excellent problem solving skills and the ability to work independently and drive new business
• Note: Candidates must be able to lift 20-50 lbs. and be able to stand and/or walk for extended periods of time