Retail Sales & Tech Advisor

Comcast Advertising; Pittsburgh (Allegheny County); Hybrid; USD 18,000 - 26,000; Full time

Benefits offered by this job

Day-One benefits

Medical, Dental, Vision coverage

Tuition reimbursement up to $8,000

Paid Time Off

401K with up to 6% match

Job summary

Comcast is seeking a Retail Sales Consultant in Pittsburgh, PA to engage customers, demonstrate features, and drive sales in a dynamic Xfinity store environment.

The role offers base pay of $16.00/hour with targeted commission, a $1,500 signing bonus, and opportunities for growth through on-the-job training and benefits. Evening/weekend availability is often required, with a focus on delivering outstanding customer experiences.

Qualifications

• High School Diploma or equivalent is required.
• Experience in a retail or sales environment is preferred.
• Ability to communicate clearly and assist customers with product information.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering questions on current or new services, updating account data, upgrading levels of service, and processing general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Maintaining detailed product knowledge and competitive information.
• Contributing to a fun and competitive environment with a focus on customer success.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED (Required)

Job description

Comcast is seeking a Retail Sales Consultant in Pittsburgh, PA to engage customers, demonstrate features, and drive sales in a dynamic Xfinity store environment.

The role offers base pay of $16.00/hour with targeted commission, a $1,500 signing bonus, and opportunities for growth through on-the-job training and benefits. Evening/weekend availability is often required, with a focus on delivering outstanding customer experiences.