Retail Tech Sales Specialist - Commission Eligible

Comcast; Mechanicsburg (Cumberland County); On-site; USD 19,000 - 32,000; Full time

Benefits offered by this job

Medical coverage

Tuition reimbursement

Paid Time Off

Job summary

Comcast Xfinity is hiring for a retail sales role in Mechanicsburg, PA. You will engage customers, explain product features, and promote Comcast/Xfinity services in-store.

You’ll meet sales targets, assist with bill payments, and act as a brand ambassador while maintaining a positive, customer-first store environment. The role emphasizes enthusiasm for technology, strong customer service, flexible scheduling, and the ability to work evenings, weekends, and holidays as needed.

Qualifications

• High School Diploma or equivalent required.
• Flexible work schedule including evenings, weekends and holidays.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes and move around the store.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to ourcustomers’everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

Customer service

Sales skills

Enthusiasm for technology

Education

High School Diploma or equivalent

Job description

Comcast Xfinity is hiring for a retail sales role in Mechanicsburg, PA. You will engage customers, explain product features, and promote Comcast/Xfinity services in-store.

You’ll meet sales targets, assist with bill payments, and act as a brand ambassador while maintaining a positive, customer-first store environment. The role emphasizes enthusiasm for technology, strong customer service, flexible scheduling, and the ability to work evenings, weekends, and holidays as needed.