Retail Sales Support Associate — Flexible Schedule

kate spade new york; Lancaster (Lancaster County); On-site; USD 42,981,000 - 55,931,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Kate Spade New York is seeking a Sales Support Associate to ensure a organized, customer-ready store by handling deliveries, stock, replenishment, and daily operations. You will help maintain an inviting selling floor and support price changes while providing attentive service to customers.

Ideal candidates have retail experience, strong communication, and a polished personal style. This role requires the ability to multitask in a fast-paced environment and to work flexible hours, including peak

Qualifications

• Previous retail service experience; passion for retail and the service industry.
• Excellent client service and communication skills; ability to maneuver the sales floor and engage multiple customers.
• Strong communication and an elevated sense of personal style.
• Social media awareness and willingness to learn omni/virtual selling techniques.
• Ability to work in a fast-paced environment.
• Strong English language proficiency. (for EU)

Responsibilities

• Inbound deliveries: manage and process promptly; prioritize daily workload.
• Organize and maintain accessibility of merchandise in stockroom and selling floor.
• Maintain knowledge of stock levels, unit counts, and sales performance.
• Support floor moves and ensure selling floor is consistently stocked throughout the day.
• Execute price changes and markdowns as required.
• Maintain cleanliness and organization standards across selling floor, stockroom, and offsite/warehouse.
• Audit compliance and work toward achieving shrinkage goals.

Skills

Customer service

Communication skills

Multi-tasking

Adaptability

English proficiency

Sales floor knowledge

Job description

Kate Spade New York is seeking a Sales Support Associate to ensure a organized, customer-ready store by handling deliveries, stock, replenishment, and daily operations. You will help maintain an inviting selling floor and support price changes while providing attentive service to customers.

Ideal candidates have retail experience, strong communication, and a polished personal style. This role requires the ability to multitask in a fast-paced environment and to work flexible hours, including peak