Retail Sales Supervisor (Phoenix, AZ)

Staples; Phoenix (AZ); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Associate discounts

401(k) with company match

Dental and vision insurance

Career development program

Weekly pay

Job summary

Staples in Phoenix, AZ is seeking a Retail Sales Supervisor to lead front-of-store operations and drive customer service, sales, and conversions. You will coach the team, own merchandising activities, and ensure an exceptional store experience in a fast-paced environment.

The role offers flexible hours (part-time or full-time), competitive benefits, and opportunities for career development. Background in retail sales is preferred.

Qualifications

• 1+ year experience selling retail products or services.
• Must be able to engage with customers and understand their needs.
• Effective communication skills, organization, and adaptability to changing priorities.
• Experience coaching a team and/or supervising others.
• Ability to work cooperatively in a high paced environment.

Responsibilities

• Provide peer coaching and support to the store team to drive customer service, sales, and conversion.
• Own weekly sales and merchandising activities.
• Perform Floor Leader role, directing the team to deliver a great customer experience.
• Champion company initiatives and adapt to change or additional duties as assigned.
• Remain available and support an engaging environment and complete daily merchandising and sales tasks.

Skills

Flexible schedule

Retail sales experience

Customer engagement

Effective communication

Team supervision

Job description

Retail Sales Supervisor (Phoenix, AZ) Staples

Address 1801 East Camelback Road, Phoenix, AZ, 85016, US

Job Type Permanent

Description

Retail Sales Supervisors champion customer engagement and oversee the front of store operations. You and the store team will focus on increasing sales, conversions and service throughout the store, while actively engaging customers to provide complete solutions. Hiring immediately.

After applying, you may have the opportunity to schedule an in‑person interview within minutes.

• Flexible part time hours or full-time (depending on the store’s needs), generous paid time off, weekly pay and career development program
• Associate discounts on in‑store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• 401(k) plan with a company match
• Dental and vision insurance, full‑time eligible for medical coverage
• And many more benefits

Compensation based on qualifications and experience

Provide peer coaching and support to the store team to drive customer service, sales, and conversion.

Focus on providing an exceptional store experience, consultative selling, driving conversion, and providing total solutions to every customer

Own weekly sales and merchandising activities

Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store

Champion company initiatives, adaptable to change or responsibilities, and flexible to perform other duties as assigned

Remain available and always support an engaging environment

Complete daily tasks for merchandising and sales opportunities within the store

Assist with completing and delegating operational tasks in partnership with the GM

Peer coach team on the behaviors to win, deliver great customer service and to deliver results through role playing and feedback

Be flexible to perform other duties as assigned

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs
• 1+ year experience selling retail products or services
• Must be able to and want to engage with customers and understand their needs
• Effective communication skills, organization, and adaptive to changing business priorities
• Experience coaching a team and/or supervising others
• Ability to work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously
• Staples does not sponsor applicants for work visas for this position.