Retail Sales Supervisor

Staples; New York (NY); Sur place; USD 44 000 - 60 000; Plein temps

Avantages offerts par ce poste

Weekly pay

Associate discounts

401(k) with company match

Paid time off

Résumé du poste

Staples is seeking Retail Sales Supervisors to champion customer engagement and oversee front of store operations. You and the store team will focus on increasing sales, conversions and service throughout the store, while actively engaging customers to provide complete solutions.

Hiring immediately. Provide peer coaching, own weekly sales and merchandising activities, and perform Floor Leader duties to deliver a top‑notch customer experience.

Qualifications

• Flexible scheduling to cover store needs.
• At least 1 year of retail sales experience.
• Ability to engage customers and assess needs.
• Strong communication and organizational skills.
• Experience coaching a team or supervising others.
• Ability to handle conflicts calmly and cooperatively.
• Honesty and integrity with customer and business information.
• Physical ability to lift/move materials up to 50 pounds.

Responsabilités

• Provide peer coaching to the store team to drive customer service, sales, and conversion.
• Own weekly sales and merchandising activities.
• Perform Floor Leader role and direct the team to deliver a great customer experience.
• Support company initiatives and adapt to changes or additional duties as assigned.
• Maintain an engaging store environment and assist with merchandising and sales opportunities.
• Coordinate operational tasks with the General Manager.

Connaissances

Flexible schedule

Retail experience

Customer engagement

Communication

Team coaching

Conflict management

Integrity

Mobility/lifting

Adaptability

Description du poste

Retail Sales Supervisors

champion customer engagement and oversee the front of store operations. You and the store team will focus on increasing sales, conversions and service throughout the store, while actively engaging customers to provide complete solutions. Hiring immediately.

Get great perks.

• Flexible part time hours or full-time (depending on the store's needs), generous paid time off, weekly pay and career development program
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• 401(k) plan with a company match
• Dental and vision insurance, full-time eligible for medical coverage
• And many more benefits
• Compensation based on qualifications and experience

Provide peer coaching and support to the store team to drive customer service, sales, and conversion.

• Focus on providing an exceptional store experience, consultative selling, driving conversion, and providing total solutions to every customer
• Own weekly sales and merchandising activities
• Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store
• Champion company initiatives, adaptable to change or responsibilities, and flexible to perform other duties as assigned
• Remain available and always support an engaging environment
• Complete daily tasks for merchandising and sales opportunities within the store
• Assist with completing and delegating operational tasks in partnership with the GM
• Peer coach team on the behaviors to win, deliver great customer service and to deliver results through role playing and feedback
• Be flexible to perform other duties as assigned

Essential Skills And Experience

• Able to work a flexible schedule based on the store's needs
• 1+ year experience selling retail products or services
• Must be able to and want to engage with customers and understand their needs
• Effective communication skills, organization, and adaptive to changing business priorities
• Experience coaching a team and/or supervising others
• Ability to work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.