Retail Sales Supervisor

Bob's Discount Furniture; Thornton Township (IL); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Time Off

401(k)

Profit Sharing

Pet Insurance

Life Insurance

Professional Development

Employee Discounts

More Benefits

Job summary

Bob's Discount Furniture in Thornton Township, IL, is seeking a Retail Sales Supervisor to lead a commission-based showroom team and coach performance while delivering exceptional customer service in a fast-paced environment.

You will drive sales strategies, conduct team huddles, and ensure showroom readiness aligned with Bob's Way values, enabling growth and professional development.

Qualifications

• Proven leadership in a customer-focused retail environment.
• Experience guiding commission-based sales teams.
• Knowledge of retail operations and customer experience standards.

Skills

Team Leadership

Staff Development

Active Listening

Communication

Critical Thinking

Goal Setting

Operations

Team Huddles

Customer Engagement

Sales Strategy

Tools

Retail Operations

Job description

Job Overview

Our Retail Sales Supervisors are a major driving factor behind Bob's Discount Furniture's success and expansive growth in the retail industry. At Bob's, you can expect an environment dedicated to your individual success and a rewarding career with room for professional advancement! As champions of the "Bob's Way," our Retail Sales Supervisors lead motivated, driven, commission sales teams in a low-pressure, honest, gimmick-free, and enjoyable shopping environment. This role operates in a dynamic retail showroom and leverages leading-edge retail technology to coach and develop high-performing teams.

What You'll Bring to Bob's

At Bob's Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by a combination of technical expertise, problem-solving abilities, behavioral and leadership skills, and customer focus. If you thrive in a dynamic environment and enjoy leveraging your skills to make an impact, this is the perfect opportunity for you!

Key Skills for Success

• Team Leadership and Staff Development


• Customer-Centric Sales Coaching


• Effective Communication and Active Listening


• Critical Thinking and Problem Solving


• Goal Setting and Performance Management


• Operational Execution (Open/Close Procedures, Showroom Readiness)


• Conducting Team Huddles and Sales Drills


• Driving Customer Engagement and Satisfaction


• Sales Strategy Execution Process and Workflow Management

Preferred Competencies & Skills

• 3+ years in a supervisory or sales leadership role


• Experience managing commission-based teams


• Knowledge of retail operations and customer experience standards


• Familiarity with e-learning and team training platforms


• Strong organizational and time management abilities

Who We Are

At Bob's, we have fun, we love what we do, and we're growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.

How We Will Support Your Success

We know you have many choices when it comes to your career. At Bob's, we invest in your growth, well-being, and career advancement.

Benefits & Perks

• Competitive Medical, Dental, and Vision Insurance


• Generous paid time off, including vacation, personal days, sick leave, holidays, and your birthday!


• 401(k)


• Profit Sharing Plan with a generous company match


• Pet Insurance


• Life Insurance options


• Professional Development: Tuition reimbursement, on-demand learning, and career progression pathways


• Employee Discount starting on Day 1, plus exclusive partner discounts


• And so much more!

Our Culture & Core Values

At Bob's, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values-Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun guide everything we do. We're not just a workplace; we're a team that supports and celebrates each other!

Minimum Qualifications

• Proven leadership experience in a customer-focused retail environment


• Must be at least 18 years old to be considered for employment with Bob's


• Ability to stand and walk for extended periods


• Ability to lift, move, and handle up to 50 lbs as needed

Diversity is a Core Value at Bob's. At Bob's Discount Furniture, we want you to feel at home. Whether you're shopping with us or a part of the Bob's team, we want you to know that you are valued, appreciated, and free to be who you are. We are committed to creating a place as diverse as the communities we serve.

Expected Base Pay

Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities: Pay Range: $23.00-$26.00- $31.20 per hour and a potential monthly bonus

Equal Employment Opportunity Statement

It is policy of Bob's Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

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About Bob's Discount Furniture

Bob's Discount Furniture is an everyday value-priced furniture and bedding retailer expanding rapidly across the nation in the Northeast, Mid-Atlantic, Midwest and West Coast regions. No matter what you spend - whether $20 or $20,000, one standard applies to everyone. The company was founded in 1991 on the principle of providing unsurpassed values in the middle price range. Honesty and integrity are the hallmarks of the "Bob's Way" of doing business - a philosophy that applies to customer, co-worker, vendor and community relations. Bob's truly values the contributions of every associate; therefore, along with opportunities for career growth we offer training, competitive compensation, outstanding benefits and a professional, fun, fast paced work environment. Our continued success has created exciting opportunities for our associates to enjoy truly rewarding careers. Our mission is to make quality and appealing furniture attainable for everyone and to bring integrity, transparency, and a little FUN to the furniture business. At Bob's Discount Furniture, we have fun, we love what we do, and it shows in our expansive growth!