Retail Sales Supervisor

Bob's Discount Furniture; Greenwood, Northern (IN, KY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Generous paid time off

401(k) Profit Sharing

Pet Insurance

Professional Development

Employee Discount

Career progression opportunities

Job summary

Bob's Discount Furniture is seeking a Retail Sales Supervisor to lead a commission-driven showroom team in Greenwood, IN. The role emphasizes coaching, customer engagement, and achieving sales goals in a fast-paced retail environment.

You will mentor staff, conduct team huddles, and execute sales strategies while ensuring showroom readiness and excellent customer experiences. A minimum of 3+ years in supervisory sales is preferred.

Qualifications

• 3+ years in a supervisory or sales leadership role.
• Experience managing commission-based teams.
• Knowledge of retail operations and customer experience standards.
• Familiarity with e-learning and team training platforms.
• Strong organizational and time management abilities.

Responsibilities

• Lead and coach commission-based sales teams in a showroom.
• Drive customer engagement and satisfaction through coaching.
• Implement sales strategies and performance management.
• Open/Close procedures and showroom readiness.

Skills

Team Leadership

Staff Development

Customer-Centric Coaching

Effective Communication

Active Listening

Problem Solving

Goal Setting

Performance Management

Sales Strategy

Operational Execution

Job description

Job Title Retail Sales Supervisor

Job Overview Our Retail Sales Supervisors are a major driving factor behind Bob's Discount Furniture's success and expansive growth in the retail industry. At Bob's, you can expect an environment dedicated to your individual success and a rewarding career with room for professional advancement! As champions of the "Bob's Way", our Retail Sales Supervisors lead motivated, driven, commission sales teams in a low-pressure, honest, gimmick-free, and enjoyable shopping environment. This role operates in a dynamic retail showroom and leverages leading-edge retail technology to coach and develop high-performing teams.

Key Skills for Success

To excel in this role, you will need to demonstrate strengths in the following skill areas:

• Team Leadership and Staff Development
• Customer-Centric Sales Coaching
• Effective Communication and Active Listening
• Critical Thinking and Problem Solving
• Goal Setting and Performance Management
• Operational Execution (Open/Close Procedures, Showroom Readiness)
• Conducting Team Huddles and Sales Drills
• Driving Customer Engagement and Satisfaction
• Sales Strategy Execution
• Process and Workflow Management

Core Competencies & Expertise

• Team Leadership and Staff Development
• Customer-Centric Sales Coaching
• Effective Communication and Active Listening
• Critical Thinking and Problem Solving
• Goal Setting and Performance Management
• Operational Execution (Open/Close Procedures, Showroom Readiness)
• Conducting Team Huddles and Sales Drills
• Driving Customer Engagement and Satisfaction
• Sales Strategy Execution
• Process and Workflow Management

Preferred Competencies & Skills

• 3+ years in a supervisory or sales leadership role
• Experience managing commission-based teams
• Knowledge of retail operations and customer experience standards
• Familiarity with e-learning and team training platforms
• Strong organizational and time management abilities

Who We Are

At Bob's, we have fun, we love what we do, and we're growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.

How We Will Support Your Success

We know you have many choices when it comes to your career. At Bob's, we invest in your growth, well-being, and career advancement.

Benefits & Perks

• Competitive Medical, Dental, and Vision Insurance
• Generous paid time off, including vacation, personal days, sick leave, holidays, and your birthday!
• 401(k) Profit Sharing Plan with a generous company match
• Pet Insurance and employer-paid Life Insurance options
• Professional Development: Tuition reimbursement, on-demand learning, and career progression pathways
• Employee Discount starting on Day 1, plus exclusive partner discounts
• And so much more!

Our Culture & Core Values

At Bob's, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values—Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do. We're not just a workplace; we're a team that supports and celebrates each other!

Diversity is a Core Value at Bob's

Diversity is a Core Value at Bob's. At Bob's Discount Furniture, we want you to feel at home. Whether you're shopping with us or a part of the Bob's team, we want you to know that you are valued, appreciated, and free to be who you are. We are committed to creating a place as diverse as the communities we serve. It is policy of Bob's Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

Minimum Qualifications

• Proven leadership experience in a customer-focused retail environment
• Must be at least 18 years old to be considered for employment with Bob's

Physical Demands

• Ability to stand and walk for extended periods
• Ability to lift, move, and handle up to 50 lbs as needed

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Bob's Discount Furniture is an everyday value-priced furniture and bedding retailer expanding rapidly across the nation in the Northeast, Mid-Atlantic, Midwest and West Coast regions. No matter what you spend - whether $20 or $20,000, one standard applies to everyone. The company was founded in 1991 on the principle of providing unsurpassed values in the middle price range. Honesty and integrity are the hallmarks of the "Bob's Way" of doing business - a philosophy that applies to customer, co-worker, vendor and community relations. Bob’s truly values the contributions of every associate; therefore, along with opportunities for career growth we offer training, competitive compensation, outstanding benefits and a professional, fun, fast paced work environment. Our continued success has created exciting opportunities for our associates to enjoy truly rewarding careers. Our mission is to make quality and appealing furniture attainable for everyone and to bring integrity, transparency, and a little FUN to the furniture business. At Bob’s Discount Furniture, we have fun, we love what we do, and it shows in our expansive growth!