Retail Sales Supervisor

B8115 Bob's Discount Furniture LLC; Bell Gardens (CA); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off

401(k) Profit Sharing

Employee Discounts

Tuition Reimbursement

Career Progression

Job summary

Bob’s Discount Furniture is seeking a Retail Sales Supervisor to lead and coach a commission-based sales team in a dynamic showroom. You will drive customer engagement, execute sales strategy, and manage showroom operations with a focus on top-line performance and customer satisfaction.

Ideal candidates have 3+ years in a supervisory role in retail, experience with commission-based teams, and strong organizational skills.

Qualifications

• Proven leadership experience in a customer-focused retail environment.
• Experience managing commission-based sales teams.
• Knowledge of retail operations and customer experience standards.
• Familiarity with e-learning and team training platforms.
• Strong organizational and time management abilities.

Responsibilities

• Lead and coach a commission-based sales team to drive performance.
• Drive customer engagement and satisfaction in-store.
• Execute sales strategy and manage showroom operations.
• Develop staff through training, huddles and coaching sessions.
• Ensure showroom readiness and adhere to open/close procedures.

Skills

Team Leadership

Sales Coaching

Communication

Problem Solving

Performance Management

Operations

Sales Strategy

Customer Engagement

Job description

Job Title Retail Sales Supervisor

Job Overview Our Retail Sales Supervisors are a major driving factor behind Bob’s Discount Furniture’s success and expansive growth in the retail industry. At Bob’s, you can expect an environment dedicated to your individual success and a rewarding career with room for professional advancement! As champions of the “Bob’s Way,” our Retail Sales Supervisors lead motivated, driven, commission sales teams in a low-pressure, honest, gimmick-free, and enjoyable shopping environment. This role operates in a dynamic retail showroom and leverages leading-edge retail technology to coach and develop high-performing teams.

What You’ll Bring to Bob’s

At Bob’s Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by a combination of technical expertise, problem-solving abilities, behavioral and leadership skills, and customer focus. If you thrive in a dynamic environment and enjoy leveraging your skills to make an impact, this is the perfect opportunity for you!

Key Skills for Success

To excel in this role, you will need to demonstrate strengths in the following skill areas:

Core Competencies & Expertise

• Team Leadership and Staff Development
• Customer-Centric Sales Coaching
• Effective Communication and Active Listening
• Critical Thinking and Problem Solving
• Goal Setting and Performance Management
• Operational Execution (Open/Close Procedures, Showroom Readiness)
• Conducting Team Huddles and Sales Drills
• Driving Customer Engagement and Satisfaction
• Sales Strategy Execution Process and Workflow Management

Preferred Competencies & Skills

• 3+ years in a supervisory or sales leadership role
• Experience managing commission-based teams
• Knowledge of retail operations and customer experience standards
• Familiarity with e-learning and team training platforms
• Strong organizational and time management abilities

Who We Are

At Bob’s, we have fun, we love what we do, and we’re growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we’re committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.

How We Will Support Your Success

We know you have many choices when it comes to your career. At Bob’s, we invest in your growth, well-being, and career advancement.

Benefits & Perks

• Competitive Medical, Dental, and Vision Insurance
• Generous paid time off, including vacation, personal days, sick leave, holidays, and your birthday!
• 401(k) Profit Sharing Plan with a generous company match
• Pet Insurance and employer-paid Life Insurance options
• Professional Development: Tuition reimbursement, on-demand learning, and career progression pathways
• Employee Discount starting on Day 1, plus exclusive partner discounts
• And so much more!
• Benefits eligibility may vary by role and employment status
• Program eligibility may vary by role and employment status

Our Culture & Core Values

At Bob’s, we believe in fostering a positive, inclusive, and skill-driven work environment.

• Honesty
• Integrity
• Transparency
• Community
• Safety
• Diversity
• Accountability
• Fun

We’re not just a workplace; we’re a team that supports and celebrates each other!

Minimum Qualifications

• Proven leadership experience in a customer-focused retail environment
• Must be at least 18 years old to be considered for employment with Bob’s

Physical Demands

• Ability to stand and walk for extended periods
• Ability to lift, move, and handle up to 50 lbs as needed

Diversity is a Core Value at Bob’s

At Bob’s Discount Furniture, we want you to feel at home. Whether you’re shopping with us or a part of the Bob’s team, we want you to know that you are valued, appreciated, and free to be who you are. We are committed to creating a place as diverse as the communities we serve.

Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc.

Opportunities: Pay: $28.00-$30.00 per hour plus bonus

It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

We help people turn houses into homes with quality furniture at everyday low prices. Join a GROWING national team where honesty, integrity, and fun shape how we work. We care about our customers, our communities, and each other. Bring your ideas, be yourself, and help us deliver great experiences in a fun, fast-paced environment. Help customers find furniture they love - and build a career you love! Explore opportunities in sales, store management, and product support. Our sales roles offer uncapped commission opportunities. Help get furniture from our distribution centers to our customers’ homes. Explore warehouse, equipment operator, CDL-A Driver, and leadership opportunities with teams that value safety, teamwork, and FUN! We offer medical, dental, and vision coverage, a 401(k) with company match, paid time off (including your birthday and anniversary!), and employee discounts. Additional benefits support your emotional, financial, and family well-being. We believe in helping our people grow. Through training, opportunities to advance, tuition assistance, and scholarship programs, you can build skills and take your next career step. New stores and an expanding distribution network create more opportunities to join our team and grow with us. Explore openings across the country and find your next chapter at Bob’s! Our corporate and customer care teams help every part of Bob’s succeed. Explore opportunities supporting our customers and business - from customer service to technology, finance, marketing, and more!