Retail Sales Specialist - Part-Time (Bilingual Spanish)

Charter Communications; Austin (TX); On-site; USD 24,796 - 31,615; Part time

Benefits offered by this job

Free and discounted internet, TV, and mobile services

Job summary

Charter Communications is seeking a Part Time Retail Sales Specialist in Austin, Texas. This role involves enhancing the customer experience while achieving sales and operational goals. Candidates should have a High School Diploma and proficiency in cash handling, with additional preference for bilingual abilities in Spanish.

The position offers a competitive pay with base and incentive earnings, alongside perks such as free and discounted services. Flexibility and effective communication skills are essential to navigate our fast-paced environment.

Qualifications

• Proficiency in cash handling and accurate payment transactions.
• Ability to read, write, speak, and understand English.
• Self-motivated with a competitive spirit.

Responsibilities

• Enhance the customer experience while meeting sales and service goals.
• Identify sales opportunities and create ideal customer experiences.
• Maintain knowledge of Spectrum products and minimize product losses.

Skills

Cash handling proficiency

Comfort with personal technology

Basic math skills

Effective communication

Interpersonal skills

Self-motivated

Bilingual: Spanish

Education

High School Diploma or equivalent

Job description

This role requires the ability to work lawfully in the U.S. without employment‑based immigration sponsorship, now or in the future.

Earn $18.00/hour base pay, with the potential to earn $22.95/hour through commission and incentives. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.

What Our Part Time Retail Sales Specialists Enjoy Most About the Role

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.

Working Conditions

• This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.

Required Qualifications

Education

• High School Diploma or equivalent.

Skills & Abilities

• Proficiency in cash handling and accurate payment transactions.
• High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
• Familiarity with goal‑and incentive‑based work environments.
• Strong performance in a fast‑paced team environment.
• Effective communication with employees and customers in person, on the phone and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self‑motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail and problem‑solving skills.
• Bilingual: Spanish.

Preferred Qualifications

• Knowledge of the latest technology and devices.
• 1‑5 years of sales/customer service experience.
• 1‑3 years of telecommunications/wireless experience.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.