Retail Sales Specialist — Flexible Schedule

Citi Trends, Inc.; Rocky Mount (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

CITITRENDS, Inc. in Rocky Mount, NC is seeking a Sales Associate to deliver excellent customer service, have knowledge of merchandise, and engage customers in a fast-paced retail environment.

This role requires a proactive, vigilant, and friendly approach while upholding integrity and effective communication with guests. You will participate in store operations, assist with pricing and markdowns, balance the register, and ensure transactions are processed correctly.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Processes freight.
• Assisting with price changes/markdowns.
• Balances register according to company policy.
• Bags merchandise efficiently when completing a customer's transaction.
• Handles all cash, checks and credit cards correctly and by company policy.
• Obtains management approval when needed for returns, voids and checks.
• Handles maintenance and housekeeping duties as assigned.
• Provides proper customer service such as greeting customers, abiding by fitting room policies, ringing customers in, thanking customers and inviting return.
• Follows all safety procedures.
• Maintains a professional appearance with a name tag.
• Assists management in merchandising sales floor according to stock level.
• Explains exchange/refund policies to customers after transactions.
• Supports loss prevention procedures including preventing shoplifting and reporting incidents.
• Performs other duties as assigned.

Skills

Excellent communication

Organizational skills

Flexible schedule

Education

High school diploma or equivalent

Job description

CITITRENDS, Inc. in Rocky Mount, NC is seeking a Sales Associate to deliver excellent customer service, have knowledge of merchandise, and engage customers in a fast-paced retail environment.

This role requires a proactive, vigilant, and friendly approach while upholding integrity and effective communication with guests. You will participate in store operations, assist with pricing and markdowns, balance the register, and ensure transactions are processed correctly.