Retail Sales Specialist: Elevate Guest Experience

Living Spaces Furniture; Scottsdale (AZ); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with Company match

Vacation

Paid Sick Leave

Flex or Health Spending Account

Employee Assistance Program

Holiday pay

Life insurance

Job summary

Living Spaces Furniture in Scottsdale seeks a Sales Specialist 1 to execute the Guest Engagement Model and deliver a positive guest experience that drives SPH and key KPIs while maintaining high guest satisfaction.

You will support showroom merchandising, assist with furniture assembly, and use company systems to ensure accurate inventories and smooth operations, contributing to a welcoming, organized shopping environment.

Overtime is available and team bonuses may apply upon meeting goals.

Qualifications

• Deliver an exceptional guest experience following the engagement model.
• Drive sales per hour (SPH) and KPIs while maintaining guest satisfaction.
• Assist with showroom merchandising and furniture assembly as needed.

Responsibilities

• Drive sales performance against targeted SPH and KPIs while achieving high levels of guest satisfaction as measured by survey results.
• Achieve individual sales performance expectations, including SPH and applicable company KPIs.
• Analyze daily sales results, partner with leadership on behavioral expectations, and develop monthly proficiency plans using company sales reporting tools.
• Promote a positive, guest-focused store culture that supports revenue objectives and brand standards.
• Execute style guide directives, oversee merchandising and labeling, and ensure completion of Sales Merchandising Fundamentals on the showroom floor.
• Maintain inventory accuracy and comply with company asset protection and loss prevention standards.
• Assist with furniture assembly and preparation according to company guidelines.
• Utilize company systems and tools effectively while adhering to established operational processes and procedures.
• Perform additional duties as assigned to support overall store operations and enhance the guest experience.

Skills

Guest engagement

Customer service

Sales proficiency

Job description

Living Spaces Furniture in Scottsdale seeks a Sales Specialist 1 to execute the Guest Engagement Model and deliver a positive guest experience that drives SPH and key KPIs while maintaining high guest satisfaction.

You will support showroom merchandising, assist with furniture assembly, and use company systems to ensure accurate inventories and smooth operations, contributing to a welcoming, organized shopping environment.

Overtime is available and team bonuses may apply upon meeting goals.